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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,386 reviews
  • Rated 4 out of 5 stars

    Air buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift but I don’t like buds. I prefer head phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they are really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound getting more familiar with them and I would recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Not as good audio as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Fit

    Rated 1 out of 5 stars

    These wireless airbuds suck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fall out of ears Doesn’t disconnect automatically when not in use Sound quality could be better Only right ear works by itself

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Purchase, Value for Money. great build and quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is pretty good and easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being "noise cancelling", they are prone to interference from ambient noise. The sound quality is reasonably good. They are a good alternative to more expensive ear buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goodinexpensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Food inexpensive ear buds……………………………………………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great buy. I use them at work and they are prefect for It.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not very good after 4 weeks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not buy.Worked for about 4 weeks .only one works.DO NOT BUY!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A no go for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost one so soon. I was in the store and all of a sudden i heard all the loud people.. my right side was gone. Well not be purchasing budd

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 2 out of 5 stars

    poor connection, sound is poor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing with MacOS has been frustrating. When it does work its only in one ear. Sound quality is worse than i thought possible. Dont buy this, waste of time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello worstbuy,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    Just OK, could have been better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth is reliable. The earbuds will be fine for most users, just the mic is the downside to this pair. Sadly, there is no app to control the earbuds or the mic volume.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are quite comfortable, light, and work well. The range is good, the controls are intuitive and the charging box is quite small/handy. I like the charging cable, although it is somewhat short.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt even open them and returned them after a review. The reason was the charging cable is attached to the case and its 5in long so that would mean they would be hanging on the charger plus if by accident the cable get caught on something and comes off, that's it unless you have a wireless charger and to me that's not practical and I didnt think about it until I saw the review, but that's just me. The review said they they sounded good.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear this and wish you could have given them a chance. Thank you for the feedback and we wish you could have reviewed them based on your listening experience...We hope you give us a try in the future. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Budget Buds for a Budget Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When searching for a comfortable set of true wireless ear buds, these caught my attention only because of all the other positive reviews. I quickly disagreed. These are budget ear buds at best. They were uncomfortable for extended use. Compared to others with dedicated apps, the setup and function of these are very limited. The battery life was so-so and the charging case was awkward. Worst of all, I thought the sound was terrible; very tinny or flat, depending on your sound profile. The JBL 300TWS and Galaxy Buds are both far superior.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Naturally $100 dollar earbuds are going to sound better than a set for a quarter of the price. We do find that these are a perfect set for those who are budget friendly and want to enjoy the sound from a true wireless set of buds. Perhaps you would like something with larger drivers and output. Checkout our JBuds Air ANC or our Epic ANC series. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Below average sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging case looks very nice. The built is sub par OK. Sound quality is not so good. (No bass) mids n highs below average. Call quality is just as good as all BT headset All in all...its ok

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Will buy accessories that are available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price, but nothing more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fine when working, but it cuts off some moments. Also the charging case does not work well, as I had to open and close couple times in order for the case to charge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Worked okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was fine. The lack of volume was such an issue I returned the product. I may have unrealistic expectations for true wireless ear bud devices.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello skippy,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit under warranty.
      #FINDYOURGO
      JLab Audio jlabaudio-conv