Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,386 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Money wasted

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy for a month before it started to give issues. At first I thought it was a bad connection coming from my phone, but upon making research it became very clear that JLab is aware that the defaults with these is they lose connection on & off as to if you're playing something depending of the position of your head although phone is in pocket it'll lose connectivity. I was beginning to respect JLab, but then quickly loss favor with company.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for this price

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality looks lil bit cheap but still works out ..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounded artificial

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impresses with the Air Executive Ear Buds. The price was reasonable however to me they sounded tinny and fake. There wasn't much bass. When trying to set the sound settings there were only 3 settings and the initial impression didn't change. I didn't like that you adjusted the volume from the buds and your device. Sometimes it was difficult to get them to the highest volume and even then they sounded like they were only at 50% volume. Maybe I just had a bad pair. I return them and upgraded to the JBL which are far better sound quality. You pay more but you get more.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey csmjvh
      So sorry to hear of your general disappointment with your jbuds air executives. We are happy to hear that you you have found a headphone that pleases your ear. If you are ever in need of assistance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Great for anywhere

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them I use them for work and their very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this is a good In-Ear Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is ok In-Ear Headphones. Ok money investment spend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh ok. great to use I will introduce my friends to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earphones for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought as a gift and I really like them. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Star

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controls. Comfortable. Highs were a little too bright

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Silence

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pro and cons to these headphone. I did have hard time fitting them but all I had to do was remove the band around it. But I enjoy that it’s keeps the noise out. All I can hear would be the music I am listening to. I would repurchase.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not loud enough

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will make you want a louder earbud. Spend the extra money and get something better. They also are uncomfortable and awkward in your ear

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Jrock21,
      So sorry to hear of the issues with the buds, you should be getting a respectable 99db of volume, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may get you into a new unit under warranty.
      If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO. jlabaudio-conv

  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery seems very weak, you have a max of 5 hours

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Value for Money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good alternative for name brand like apple ear bud

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    JBuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stay in my ears and when I push them really hard to try to keep them on then I can't hear anything around me well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a non AirPod option and these play the part adequately enough. Charging and convenience are great. Only negative is the sound range for music isn’t as great as more expensive options. Audio books and podcast listening is perfect though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Returned die to nesting a different product. Only used one day. Went and got the model above this one for $20 more. Same brand, just looks different. Still would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to understand how to use. I have trouble using. I pair them to phone then when the phone rings I cannot hear it through the ear buds.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Charges fast. No complaints. Better deal

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Good price, but the size was too big.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones literally didn’t even go in my ears enough for them to stay, let alone use the for working out or anything really.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey caroline,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a unit that will fit you better.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 5 out of 5 stars

    Samsung Q60a

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and clarity on this tv. We purchased the Samsung sound bar to pair with it and the sound is spectacular. Don at the Dallas Park Lane store was so helpful and knowledgeable. He made this purchase a breeze.

    I would recommend this to a friend