Customer Ratings & Reviews
- Model:
- EBJBUDSAIREXECRWHT82
- SKU:
- 6396181
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Can’t just use in one ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is too low. Must use in one ear. Took back for airpods
No, I would not recommend this to a friend Good for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Airpod pro on a budget. Matches the features, just not on the same level. A tad uncomfortable at times.
I would recommend this to a friend- Cons mentioned:Volume
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume not very loud at max. I thought they would be much louder.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Kranzman,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a different model under warranty.
We want to help you
#FINDYOURGO
- Cons mentioned:Connectivity
Stopped working after 2 months!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless headphones were truly great for the 2 months that they worked, but they now have a lot of static while connected to anything and won't connect to my PC anymore. I don't know if I got a bad unit or not but I wouldn't recommend them just off of the life cycle of my unit.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jarred,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Great wireless headphones for everyday use!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Jbuds it works great and my causing loves them since it was a present not a bad pick!
I would recommend this to a friendSeemed like a good buy for air buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a birthday gift. Was not comfortable for my daughters ears.
No, I would not recommend this to a friendLG 32 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 32 inch tv works great and it was easy to set up. The picture is crystal clear and we use it in our work out room.
I would recommend this to a friendJLab Audio - JBuds work great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson really likes these. They work very well. Not having a cord running from device to these allows him more room to move around.
I would recommend this to a friendRight bud not keeping charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right bud will not hold charge. After 5 minutes it's states low battery and turns off. This is after charging for 1 or 2 days. Also can't her unit click when attempting to change settings. User doesn't know if bud is working until new song comes on or it states movie mode and etc.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Cons mentioned:Fit
Sound cuts out,will not stay in ear.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK sound.Sound cuts in and out at times.Buds will not stay in ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Blackjack,
So sorry to hear of the connection issues that you're running into. We would like to have the opportunity to troubleshoot these, or get then replaced. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running.
We want to help you
#FINDYOURGO
JLab Audio
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was looking for but managed to change them
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my grandfather. He uses them without an issue. He just had to learn the different tap options on the headphones but they work great.
I would recommend this to a friendNot that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like them that much. Do not stay in place. The sound was coming in and out.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Erika, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Sound can be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality isn’t the best, I usually have to have it all the way up when I watch Netflix.
I would recommend this to a friend- Cons mentioned:Connectivity
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quality earbufs I expected much more. I wasn't able to connect them to my phone. I bought a black and white pair and the black didn't pair at all the white ones managed to pair but the left earbud didn't work so yuh no. These aint the ones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds on June 23. No problems programming them. They are so huge they Don’t fit in my ear and keep falling out. I see big men and big women wearing these I am not huge but these things are too big for my ears. Would love to return them.
No, I would not recommend this to a friendFantastic set of wireless earbuds!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great pair of wireless earphones, perfect for my job which requires a lot of moving around so I don't have to worry about cords getting in the way!
I would recommend this to a friendEar bud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear and easy to communicate with using my Samsung phone and also able to hear someone clearly with less noise interference.
I would recommend this to a friendNice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my mom , i have bough some other one for her same brand but cheaper and she likes this brand
I would recommend this to a friendexcellent stocking stuffers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have enjoyed these on trip, hunting, being compliant while driving on the phone & whenever I want to hear a book, make a call orbe ready for a call.
I would recommend this to a friend