Customer Ratings & Reviews
- Model:
- EBJBUDSAIREXECRWHT82
- SKU:
- 6396181
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.
This summary was generated by AI based on customer reviews.
Jlb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought theae foe a family member they seem to be satisfied
I would recommend this to a friendDon’t feel natural in earlobes compared to others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t as pleased with way these felt compared to others I’ve owned in the past .
No, I would not recommend this to a friendDoes the job
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get what you pay for. Good for people who lose their earbuds.
I would recommend this to a friendGreat overall earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have went through many different types and these by far have held up the best! The cordless charger is a bonus as well. Good Product!!
I would recommend this to a friendJLab ear buds, returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was not used, this item was returned, changed mind
I would recommend this to a friend- Cons mentioned:Connectivity
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones never worked. The Bluetooth connectivity is very poor and frequently disconnects for no reason. Either one or both earbuds are always malfunctioning, I’ve never used these with both earbuds working
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! The issue might be your device as if it has an older bluetooth version the connection will suffer. Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
Jlab
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i first saw these, I thought the price was too much. I like the cushion on the bluetooth it keeps them in place.
I would recommend this to a friend- Cons mentioned:Volume
Bluetooth earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For starters they will not charge all the way, no matter how long I leave them in the docking station. Moreover, they last less than 15 minutes just listening to podcasts. Volume is extremely low. Would not recommend.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Really nice earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are lightweight and comfortable. They fit really well and the sound quality is excellent. A great deal for the price.
I would recommend this to a friendHappy Customer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was easy to purchase and great quality for the price.
I would recommend this to a friendChristmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't use it yet it gift for Christmas. I heard young people love them so I bought a pair for my daughter
I would recommend this to a friendEar buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable at all to use. Can’t wear for long
No, I would not recommend this to a friendNot so great ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son had hard time hearing from the other ear bud only one worked better.
No, I would not recommend this to a frienddon't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left side will not work. It stopped working after 1 week. I have been on the company website, checked on google and youtube and none of the fixes worked. These are inexpensive, but I guess you get what you pay for....
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.
Kind Regards
#TeamJLab Customer Support
- Cons mentioned:Charging
left one doesn't work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.left ear bud would not work out of the box. tried all of the troubleshooting methods found online, but would not turn on. seems like there's a problem charging that earbud. right one works fine. will be returning.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Poor Performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as one of my gifts for my wife’s birthday. She used them 2 times and could not keep them charged. They were supposed to maintain a charge for 8 hours. They could only maintain a charge for roughly 30 minutes. They really performed poorly and have been returned.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Chris, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Comfortable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable in the ears. Bought as a birthday gift and the person receiving them loved them.
I would recommend this to a friendGood quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone quality for the other person is better then some purchase on Amazon
I would recommend this to a friendJust ok...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The low profile is great, but the sound quality has much to be desired.
No, I would not recommend this to a friendDon’t bother...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the first day, the left earbud didn’t want to sit properly to charge in the charging case. I tried to get past this problem. That was until the right earbud stopped working all together. No sound. They’re not even a month old. I could have purchased a $30 pair off Amazon that would have worked until I lost them than pay $60 for these JBLs that are junk. They will be returned. I was hesitant to buy them in the first place, but I had a gift card given to me so I decided what the heck. Let’s see what happens. Ugh...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit or model under warranty.
Kind Regards
#TeamJLab Customer Support