Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,386 reviews
  • Rated 5 out of 5 stars

    Great wireless headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better option than the pricey options. Got these for my wife and she loves them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    basic ear buds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son got them and he likes them. Work well just as described.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ears slightly, are very difficult to adjust

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Music

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ear buds use them all the time the the clerk that helped me was helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used for travel

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you paid for. Mainly used for travel and music.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! It connects instantly with my Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The telephone conversation are clear and I have no complaints from friends they can't hear me. Very affordable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many bluetooth earbuds, and these are the worst.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for driving and on the go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jbuds are small and the case fits in front pants pocket. The Jbuds are good for everyday carry and while on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, just remember to put them back in the case after using them so you won't lose them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To big for 12yrold eats

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son did not like them he said they aren't comfortable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They r nice and fit well but the sound is not great and low.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she loves them. She has been using them while doing things around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love these wireless earbuds not hassle of wires hanging and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Ok for the price point

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLAB - JBuds Air Executive True Wireless In-Ear Headphones - Black These are wireless earbuds that have touch controls built into each ear bud. You’ll need to learn the controls that correspond to each function and which ear bud does that function. The controls are sensor type touch, no tactile buttons, it took me about 30 minutes to figure out just how they want to be touched and to be able to repeat that every time. I would give this a minus just for the inability of the ear buds to sense when they have been touched, but every touch screen I have ever used messes with me on when I do and do not touch it. So, let’s just say the dryness of my skin makes these less than desirable for me to use. Once the correct ear pad is selected and installed, they come with 4 different sizes, 3 sets of rubber gel ones and 1 set of cloud foam ones, you get to fit them in your ears while they are turning the volume up and then down and skipping tracks and so on. The instructions make very little sense right out of the box, however when you start playing with them, a little clarity comes to them. Making and taking calls, they were great, plenty of volume and clear audio. Playing music was not good at all. They have very little frequency response and have next to nothing in volume. Could be my phone setup because I did not want to mess with any of my phone settings to get the most out of these. They should have had much better volume on my phone (Galaxy S8), they did have better volume on my wife’s iPhone 8. But as far as frequency response they were the same on either phone. You will need to select what EQ setting you like best, for both my wife and I, balanced seemed to be best. The “Be Aware” mode is a little…off? You would think it would be like sound canceling, but it’s not. It’s more like adding or removing room noise. Because of the lack of any real volume I will not be able to get any use from these. My wife on the other hand likes the gentle volume and she has already taken them from me. The charging case is very nice. No need to charge them from a wall or computer charger every day. The case will recharge them about 3 times before everything needs to be fully charged again. One small note about the charging case. The USB cord is 3 inches long. That means you’ll be charging with a USB port on your laptop or using a USB extension cable so you can use a wall charger. They have “Cush fins” installed from the factory, I found removing them made them fit my ear a little better. My bottom line. They do what they say they’ll do just don’t expect too much from them at this price point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good earbuds

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are ok considering the price that I paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great. The "aware" mode lets enough surrounding sound in so you are not in a void.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless ear buds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless ear buds I've ever owned! Oodles of features I've never known about! Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Love the wireless.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughter. She wanted wireless ear buds. She love them. They fit well and work great.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Find a different pair of earbuds.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap earbuds that are not worth the money. After about 3 months the left side doesn’t charge properly. The volume does go that high. The run time is only about 40mins.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Law for hands free driving

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my Best Buy rewards I got this at a great price, Works great!

    I would recommend this to a friend