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Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,386 reviews
  • Rated 5 out of 5 stars

    learning network

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol, hard to tell if it is good or not, my company gives it to me as a gift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for workouts and phone calls. I really enjoy then and they are reasonably priced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great when they work!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds, love the case and charging cable built in. But after a week the left earbud stopped working, and it looks like it’s a common problem. JLab’s were great to work with giving a full credit to buy new ones!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Glad to hear you reached out and got a replacement! -JLab jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it it's always coming out of my ears and makes my ear sore. I wish I would have not spent money on this what a waste of time. They're still new I can't stand to wear them uggghhhh

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Eat buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool looking and comfortable to wear during traing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab earbuds work great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work fine...they do what they are suppose to do and are very reliable!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband for work, they were uncomfortable for him and he had a lot of trouble hearing during a phone call so we returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought these ear buds for my 65 year old wife and she loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy yo use and great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them on sale, but proce is great either way. Sho7ld have picled them up sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless ear buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife bought these on a whim, Works well for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me and inexpensive. I would definitely recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had good service and good experience and store was clean presented good place to shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price was not expecting it to be as effective.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good sound - but I seem to have a defective set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great - but charging does not work. No matter how much they are charged, they die after a few minutes of use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 5 out of 5 stars

    A good item

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice my dauter loves them. She was so very happty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for Christmas and my son loves them and uses them all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are as good as the Air Pods. I gave these to my nephews and husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free movement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can move around without carrying my laptop and my cat can't chew these ones up, LOL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are friggin sweet i enjoy them immensely booya

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, love the wireless in ear headphones!!!!

    I would recommend this to a friend