Customer Ratings & Reviews
- Model:
- EBJBUDSAIREXECRWHT82
- SKU:
- 6396181
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.
This summary was generated by AI based on customer reviews.
Terrible- stopped pairing after 6 weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with buds difficult to pair and after 6 weeks it fades in and out. Audio quality isn't good. Not recommended.
No, I would not recommend this to a friendHad to return. Them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked for a day and then didn’t work and returned them. Very poor product and sounded very tinny
No, I would not recommend this to a friendDisappointing buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a disappointment, they did not hold a charge.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because they were not worth it and would randomly turn off but fully charged
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never will purchase these again. It sou ds lime you are talking out of a barrelm.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Should have gone with Apple instead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right bud was defective and didn't turn on. I'm not going to buy from JLab Audio again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Jab air
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get them to link up to my phone, and they were not easy to charge
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, if you have problems with your device you can reach out to JLab customer support. For the charging all you need is a 5V 1A USB charger like one from your computer or wall charger-plug in and you are good to go! -JLab
fit n ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no bass do not stay in ear when on treadmill running
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey mister,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.
Kind Regards
#TeamJLab Customer Support
Worst headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 1 month with them and 1 of them is not working
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Shadow29,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
We want to help you
#FINDYOURGO
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurt my ears as soon as I put them in my ears not a good design try again j lab.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey hsolo,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a different model under warranty.
Kind Regards
#TeamJLab Customer Support
Worst
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give them negative stars I would these are the worst earbuds DO NOT BUY!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey wuhan,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them. Didn’t like quality of sound. Will not purchase again
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back ground noise was horrible. I could not step away from my phone.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Poor Battery Life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life on this item was very poor. I would not recommend these.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Amir, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They suck! The battery doesn't last long maybe an hour tops.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
- Pros mentioned:Battery life, Sound quality
Amazing value
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way to go Jlab! Not usually my go to brand but these hit all the check points. My favorite feature is the touch controls, no buttons! Just have to get down the amount of taps for which function on which bud, then its easy street. These sound very comparable to $200 buds and look great too! As you probably already know, these come with a case that also charges the buds about 4 times before needing to be recharged itself. EQ setting help customize your listening preferences and its done right on the bud, no need to access an app first. Foam inserts sound the best and provide the best noise canceling as well, which can also be changed with a few taps. Sleek, easy to use, above average sound, charging case and low cost to own. If these ever go on sale they will be a steal.
I would recommend this to a friend suck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash!! Only lasted 2 was. Didn't over used them. Very disappointed
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.
Kind Regards
#TeamJLab Customer Support
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much background noise ,can't hear the person I'm talking to
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Biglcjohnson1,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
Not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the ear pieces went out . Not good quality at all!
No, I would not recommend this to a friendNot a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Max volume is still too low. Ear buds fall out of ears during use.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey AirBud,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new model under warranty that will better fit your lifestyle.
We want to help you
#FINDYOURGO