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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,386 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Jlab ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Easy to use. Sound is good. Comfort is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Budget variant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Easy to connect to phone. Battery’s life is good too. Couple things that I don’t like is it’s sensitivity to pressing and if you move to fast they falling from the ears.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Really enjoyed these

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds, worth just as much as the much more expensive pair of samsung buds I had purchased. I enjoy the volume of these, however I did have a problem with them sliding out of my ear. Could possibly be that my ear canal has a strange shape? idk. Still, they paired easily and efficiently with my phone and are overall a great set of earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the Best Buy site looking @ earphones and decided on these They have good sound Comfortable inside the ear..I forget I have them in my ears Battery life is good they last about Six hours before charge is needed Charging case has a leather feel to it Price is reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Could be a little louder.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound even on phone calls, but could be I little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Excellent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, good sound quality but constantly falling out of eyes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good budget pods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was pyrchased as a gift for my dranddaughter for Christmas who is 11 yrs old. She had to change the ear buds to a medium. They come with 3 sizes. She had them mastered right away on how to use them correctly. The sound qualit is good. Not as great as Apples airpods but that is ok. The cost of them was good too. Good for a first time young lady.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Average Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds keep falling off my ears, and my ears are clean by the way. Battery last for 3 hours and is easy to connect. The only problem I’m having now is that they don’t stay in and is annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but build quality could be slightly better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. Only problem I had was the mesh screen in the left earbud came out very easily while cleaning them out one day. Was using a q-tip dipped in 99% isopropyl alcohol to clean them and the screen just slid off. This has not affected the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    On My Second Pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first pair due to many disconnects while listening to anything. Also they seem to not function well I'd you don't answer the phone using the earbuds instead of the device. Other than those two issues, call quality is amazing! Music sounds great while using them at the gym and in the office. So I hope this second pair work out better.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    great earbuds for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. Work and feel as good as pair at double the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Very good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life good, sound quality good, volume average

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Pretty good. Would be better if they fit in my ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. There are issues with keeping them in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    If Best Buy’s return policy wasn’t so ridiculous..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not really like these. Find that none of the included ear things really fit comfortably so these do not stay in my ears. Sound seems decent, but again, I wouldn’t know. Def wouldn’t exercise in these. Shldv just splurged for the airbud pros since my other air buds stopped connecting. Wanted something I cld use interchangeably with my over ear type headphones and of course with Best Buy’s atrociously short return policy im just stuck with them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very similar design to AirPod Pros, as far as shape & fit, but the sound doesn’t compare. Good battery life. Some issues with BT setup, but basically good. I like the built in usb connection for recharging. The charge case design is great. Better overall than the JBAir.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound wise it's great. Great quality microphone. .Listening is wonderful...Down side Will not stay in ear. Tried all of the inserts. None fit well enough. I have lost it several times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great but I can’t get them to stay in my ears unless I’m stationary. The package said the battery lasts 40 hours. Mine do not last even a fraction of that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great in ear headphones for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JLab wireless in-ear headphones have a great sound and decent in call noise canceling capabilities. Added features include an 3 position equalizer settings depending on what you are listening to and a bonus "Be aware" mode that allows outside noise to be heard while on the phone or listening to media.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Really awesome starter wireless ear headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost and value of product was affordable and do what they are meant for. The include several different sizes of cover inserts to fit your inner ear and the battery life is awesome on these. Since I've bought them almost a month ago I have yet to plug them in to re-charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing technology for this price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound and are very comfortable to wear. Love the ability to turn on "Be Aware Audio" to let in noises around me while walking in the parking lot or people around I want to talk to but still have music on! Super bluetooth connection and easy to control.

    I would recommend this to a friend
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