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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 3373 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,373 reviews
  • Rated 3 out of 5 stars

    Decent sound, but battery doesnt last long.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones sound qualoty, but the battery power is not 40+. I used it for 5 hours yesterday and its low battery. Maybe 40+ if you let it sit for a few days doing nothing, but not of usage.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They do the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the job . Affordable and they sound great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for work use them daiky very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bluetooth earbuds ever! This is the only brand that I want to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RRob59

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but they slip out of your ears when you sweat. Good sound and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Mediocre sound quality and connectivity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for several months and have used them in a variety of circumstances. Positive qualities I enjoy: the quality of the phone calls - both for myself and the other end of the line hearing me clearly. The hook on the headphones also works really well to keep them in place while running. As for the sound quality: it is pretty dismal no matter what the genre of music, the volume, or the adjustments to bass levels (preset options of which there are 3). The number of taps - or specific kind of taps - to make adjustments is nearly impossible to figure out as there is no feedback indicating it was tapped (intentionally or not). Lots of things were baked into the headphones, but most will be useless or hard to access. But ultimately, if they sound like garbage - why purchase them at all?

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey scott,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a different model that may better fit your lifestyle.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst headphones I've EVER had. The audio is dollar-store quality which is robbery at $70. I listen to a range of different genres of music, when i have heavy metal on, i like it loud, but nevermind that because these headphones are whisper quiet on maximum volume. The bluetooth pairing is cheap crap. If i try to raise the volume or press ANYTHING more than once they go out of sync and hiccup until i turn off bluetooth on my phone, turn off my music, turn off the stupid head phones and restart everything! I wish i could give this waste of product zero stars but i guess that would be deserving only if the box was empty...which is almost what this is because the quality is nonexistent. Whoever made these headphones should go to prison for fraud. I'm returning these the second i get a chance

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Danny
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will better fit your lifestyle.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice item for multiple uses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear headphones work great. Fit well and hold a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work better than beats and are a fraction of the cost

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the best audio no interruptions at all love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sorry I bought them

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality but not easy to use. Also, only able to connect to one device at a time so I am constantly having to turn off blue tooth from one device to get them to connect to another. I would not buy again or recommend.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these. Connectivity was very spotty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a lot time listen the music a have charging 1 time a weekend

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Works Poorly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the the JLAB bluetooth headphones. I had to turn the volume on really high on the phone or the laptop in order to get it to work. Almost at the 70 to 80 on the laptop and almost 80+ on a Samsung 9+ cell phone. Tried calling my wife who likes to use the speaker phone when she is working. It was really heard to have a conversation with JLAB earphones (the main reason I bought them). It produced some kind of back feed noise and I could not hear what she was saying unless she got off the speaker phone. Needless to say these have to go back while I am still in my return period. Also, not crazy about their tap system where you got to tap it power it on and tap it three times to change the equalizer settings which I struggled to get it to work.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey vimal,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new set under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jlab ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. I would recommend or repurchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Confortable product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product, it is confortable and practical.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 pair! I believe enough said!. Thanks again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. I bring them everywhere with me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good earbuds easy listening to hear and wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for my grandson who runs track

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask my grandson if he liked them and he said they are great!

    I would recommend this to a friend
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