Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 3373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,373 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jlab Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are good and I'm very pleased with the sound quality along with the noise cancelling features it offers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for a Senior too Complicated for me

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson who is young offered these to me so I can work in the yard and walk. Well, I sweat and these never fit my ears they would fall out and I had a hard time programming. For a senior I would not recommend. The younger generation go for it. I think the rating would be higher if I had more assistance, it wasn't the product it was more on the associate because I am sure there is a trick to it. I was disappointed. I returned and got a money care for Best Buy and bought a paper shredder instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ear Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I don’t even feel the buds in my ears. I listen to music and fall asleep very comfortably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ears

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music to my ears its light and i can use one at a time in my ear for work and if battery low i pop in a the other for longer listening pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Buy, Good Sound, Easy to use.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Easy to use, good quality sound. Not super expensive. I have had mine for a long time. More than 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the headphones for about a month and so far they are pretty good for working out. The only drawback is that there are so many features that I have a hard time keeping straight how many taps does what. I recommend regarding the instructions several times and referring back to them frequently for the first week or so.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They're OK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So... after getting tired of buying a Plantronics Legend every year for the past 4 years (they keep crapping out on me), I decided to expand my horizons. I wanted to upgrade to stereo and needed something that would survive some sweat. After reading the reviews on these JBuds Air Sports, I figured I'd give them a shot. The sound is pretty good and I find them to be pretty comfortable to the point of sometimes forgetting I have them in my ears when I'm not listening to music. I work in a high noise environment and I wear them so I can hear my phone (business calls, of course). I also find the battery life to be about as advertised. Here's the rub... the touchpad controls. There's no polite way to say this...they suck! Not only are they somewhat confusing, they don't always work. The "Be Aware" function would be great, but it works too well. If it's on when you receive a call, the caller can hear all the ambient noise around you. You have to tap 3 times on the right ear to toggle it on or off and if the ear bud only recognizes 2 taps while you're on a call, you just disconnected the call. And it happens a lot. I have tried all combinations of gentle taps, hard taps, slow taps, fast taps, and nothing seems to work. Other tap functions are about the same. The fact that they sit in the charging case on opposite sides (left bud on the right side, right bud on the left side is not a deal breaker as I am not OCD. Overall, I guess you get what you pay for. For the money, they're not bad. When these go south, I will invest a little more to get something better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Buckstar,
      So sorry to hear of the issues and general disappointment with your jbuds air. We would like to have the opportunity to address the issues one by one, and gather some more info. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may further troubleshoot , and provide you with some other solutions/options.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Wireless earbuds.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Perfect for my workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my first ones, and purchased them again because I liked them. I like the features. The sound is good. I love the case and charging them is so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ear piece

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item my Bluetooth ear piece the best that I ever bought for exercising, and for work longevity in the battery

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Hands free

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough them for my husband and he loved them Very nice and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    JBuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives These were super simple to pair. I find them comfortable & mine did not fall out of my ears. Negatives I find it difficult to hear (at all volumes) and the people I tried speaking to could not hear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Luis

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hapoy with this product. Great sound. Love the charge time on it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice set for all ages.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable when wearing and not bulky. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones but lose connection sometime

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are good for running and outside activities. I removed one start since it can lose connection from time to time when you are talking to someone on whatsup or similar messengers. Not sure if this is due to compatibility with iPhone (using iPhone 12).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great sound. I would purchase them again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    These are great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced AirPods with these JLab ear buds - these are so much nicer and actually stay in my ears! The sound isn't quite as good as the AirPods but I'll trade that for the fact the JLab ear buds stay in while walking and exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats wireless earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Excellent sound, rugged quality. And it delivers the highest sound of any earphones I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great. A big bulky but that actually helps them stay in your ears. Decent range from my phone without cutting out, and can hold up during some even pretty intense workouts without falling out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for Gym

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working out even though they’re not a high-end. Since they are not high-end they were not high priced which is perfect. Like the little carrying case so you don’t have to charge every day and the carrying case charges for you.

    I would recommend this to a friend
Sponsored