Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 3373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,373 reviews
  • Cons mentioned:
    Connection, Touch controls

    Rated 1 out of 5 stars

    WORTHLESS.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORTHLESS. I would give this product a negative 10 if possible. Individual earbuds struggled to stay on or connect and the touchpads are so sensitive that when you try and adjust them you end up turning off the earbud, which then when turned on again, struggles to connect or announces 'low battery' (even when fully charged). I wasted a trip to BestBuy, twice as I now have to return them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    Everyday use

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. I wear them everyday while working to dull down environmental noise and to listen to music or audio book. The ONLY downfall is the noise cancelling. In my work environment, the noise in the background cancels my voice out as well, rendering voice call impossible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    One of earbud just stopped working

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought two different styles of JLab earbuds and both going in the trash. Both have issues with one the earbuds not working after a year of light use. I've followed all instructions on resetting. I've also tried cleaning the charging areas per their website troubleshooting suggestions. Hard reset, unpairing and repairing, nothing works. This is a very common issue with this brand and very frustrating. My Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones is going strong after two years with zero issues. I decided to buy a second one since my son has taken my current Shokz headphones to use in place of his JLab earbuds. Will not buy JLab brand again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues with this item and great for working out or just chilling out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blue Tooth review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use operate and install. Sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My first pair!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how to use my first pair of wireless headphones, but am really enjoying them so far. I love having them for my daily walks. I am very pleased with my purchase and would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these things. The sound is spectacular. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never Drop out of my ears

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way these stay on my ears whereas classic buds fall out. The sound is quite good. The "touch" control options work very well but I wish one of these was a short rewind for use with my Audble Books.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to use. They stay in my ears with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Jbuds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Jbuds to wear while working out, I left them on my end table one day and my wife tried them out. I never got them back. She really liked them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a little difficult to get in your ear, but very comfortable once in. I’ve never had Wired’s headphones with anywhere rear the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great over the ear headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Great sound. Easy to use. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Battery last long

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the battery life. I had bose then return them and got these the battery is way longer

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for running!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these because ear buds always fall out of my ears. The loop helps them stay in place even when I run.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    As advertised!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when Apple earbuds don't stay in! Like the gym, playing golf etc. Good cost/value too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of these ear buds are a little difficult to work in the beginning - different commands. Once up and running, sound quality is excellent - I've used them with my iphone to watch music videos and sound is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not comfortable

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a less expensive option for wireless earbuds since newer phones don't have a jack anymore. I tired these out but they were super uncomfortable and hurt my ear after a while. Sounded ok but I did return them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top 5 EarBuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these great quality, no issues, great sound, excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, comfortable earbuds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite earbuds yet and ive tried many (dogs like to steal them so I have a bunch of single earbuds) So far these are the best. Sound is clear, even over lawnmower.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for workouts and running. Have to definitely clean them every once in awhile. Sound is great when you don't want to be toggled to a wire. Easy to connect and easy to charge. Nice product overall.

    I would recommend this to a friend
Sponsored