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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 3373 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,373 reviews
  • Rated 4 out of 5 stars

    Generally good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds do everything as advertised. The ONLY drawback I’ve encountered is soreness behind the ears with extended use. Otherwise, very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    JLab Audio - JBuds Air Sport True Wireless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the design and fit. Sound was good enough. But the left ear kept dying. I returned and bought another pair, same issue.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  We want to make this situation right. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Mag feature is worth the money spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggle with finding proper fittings for my ear pods. I absolutely love the fit and the magnifying feature is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Fair

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're nice but does not cancel out the outside noise. Battery life is descent. Love the fact that they are sweat proof. Also they don't have an off button so they will stay linked to the device if you don't turn the blue tooth off on your device.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price, great product !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great sound ! I strongly recommend it !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PerfectPerfect works great Especially when I have my convertible down everyone can hear me without any problems static are any issues recommend this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They aight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the headphones but the sound is horrible. I have bought headphones from the dollar store with better sound quality. I am not exaggerating. I can hear outside noise when listening to the headphones on full blast. I had someone else use them to make sure I was being fair and they said it’s worse than what they thought. The other part of my experience is the return policy. I tried to tried the headphones and better a better pair and was told I was 4 days late to return. Well I was in another country for a week prior and had no way of returning. The clerk said oh well, sell them through a third party site. So that sucked. Now I am stuck with this inadequate pair of headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are the BOMB! It was easy to connect to my phone. You just leave them in the case and they charge. Take them out and they automatically connect. The sound quality is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great! The sound doesn't go too high and that sometimes is a bummer but over all, they're pretty darn good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Music and not so much for voice calls except when wearing both. If you want to wear only one at a time only the right piece will work. I usually use only one, when the charge runs out I will have to stop and recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt expecting much from these as ive never used this brand before but they work great for what i need them for while i run or workout!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome audio quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed by the audio quality. I will admit that the tapping of the headset to activate certain phone features is a bit cumbersome. That's the one thing I don't like.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound! Stay in and on your ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Titake says it all, ill add affordable and durable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great store in Ft Smith, AR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Best Buy store! The associates are always friendly & helpful. I do wish the store had a better variety of Gift cards though; especially Visa and Master Card gift card options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wife liked them better than her Galaxy Bud Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for myself but Wifey said they work better for her and iphone friends.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      That's great! Thanks for your feedback :) jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Wish they were louder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have great connection. My only issue with these is that they don’t get very loud and at the loudest setting sound like they’re struggling to produce the loud sound clearly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bluetooth jbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headset, battery life good the box it comes chargers them and has self charging but you will have to charge too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, I think the quality is equal to AirPods without the price tag. This is my second pair because my boyfriend liked them so much and took my old pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok but could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality and comfortable, but the loop stretches and becomes loose over multiple uses. I constantly have to readjust the headset and many times it has fall

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Didn’t like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like it just didn’t have enough volume while driving couldn’t listen what the other person was saying.

    No, I would not recommend this to a friend
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