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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 157 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-156 of 156 reviews
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan of JLab products tried these for the open air feature. Not impressed, going back to earbuds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear sound. A little ear pain after wearing for an hour but not too bad. I would purchase again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright when you connect to ios it has a buzz sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item is ok but I just wish that item had a tap button…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the full price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    build quality is amazing and everything about it, but the type of sound quality it produces, leaves you scratching your head. I wouldn't pay no more than $10 dollars for these and you can get the same sound quality from a dollar store ear buds

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trying hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calls are good. Streaming music the left and right earphones get out of sync and I have to take one off. Seems like it's the left side. The one headphone starts fine then gets distorted. Put it in case and bring it back out and it works for 5 minutes and starts again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfortable and cute design but poor sound quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I start something with sound. I can hear the soeakers themselves. Maybe theyre defective? Idk how to describe the sound. I'll most likely go get them swapped out. The earbuds also don't feel good after a couple of hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can you hear me now?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to purchase these after losing a pair of Beats. The volume peaks very low. There is no noise canceling effect. I guess I need to spend some dough for quality over/in ear audio.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad fitting earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unablr to adjust earbuds. They continue to slip resulting in degraded sounds

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earpiece fragile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these but broke. I will be returning to best buy for a replacement

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry to hear about your buds. Feel free to email our customer support team. Our products are backed by a 2-year warranty that cover any manufacturing defects. We're here to help! jlabaudio-conv

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst that i ever purchase they say 26 hours not even 6 hours good and they die and now i cant return them so upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls on these is very poor. A physical button (one that can be felt) would have improved this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great ear pods recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AUDIO IS ALWAYS CUTTING OFF. The other person on call is having trouble listening to me because clear audio is not transmitted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You cant use bothe ear pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very bad, and it is very weird that you cant use both at the same time. It dont recommend it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Phones and Tablets!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Not tinny like a lot of cheap headsets can be. It might not be Dolby quality, but it's decent enough for what it is. Preferable for phone and tablet use; PC Bluetooth may get overloaded and cause drop in audio quality and delay.

    I would recommend this to a friend