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Customer Ratings & Reviews

Model:
GHBPLAYRBLKBLU4
SKU:
10635936
Your price for this item is $49.99

Customer reviews

Rating 3.9 out of 5 stars with 142 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 142 reviews
  • Rated 4 out of 5 stars

    Nice Headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. The recipient wish that she didn’t have to charge it.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Better than initial impression

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial impression looking at the unit it appears to look flimsy. There are metal supports going to the ear cups that look fragile and quite bendable. After picking up the headset, these are quite sturdy and extremely strong. The sound quality is quite good, especially over Bluetooth. There is next to no BT Lag in the audio stream, at least nothing noticeable. As for comfort, they fit quite nice even over glasses. After a extended session they do become somewhat uncomfortable after hours of use. Probably a good idea to take a break when they become uncomfortable. The mic works very well, I would almost say great. I do have concerns with the cord coming from the mic, it feels like this would be the first thing to give out on the headset with frequent use. Only time will tell. Included are a micro-USB to USB charging cable, a micro-USB to 3.5 jack cable with controls on the cable. Also a nice sturdy case for when you throw them in your bag. Overall I am happy with these headphones, the battery life is quite good lasting me well longer than my phone can hold a charge. I do have some reservations on the sturdiness of the mic, but no issues so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Effort But Wildly Unreliable.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice look and feel. All the capabilities you'd like to have (wireless, plug in, audio, mic) but it is terribly inconstent. The mic stopped working sporadically 3 months in and fully died despite limited office work only. Eventually, the audio stopped working via bluetooth entirely. Horrible quality / reliability, which is a let down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son’s birthday. My husband and I thought it would help stop him from yelling into the mic he had before, but it didn’t lol. Great buy son loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    To small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are made a little to small there really tight on my head

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They do what they are supposed to.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not very comfortable to wear for more than an hour at a time, but they work great otherwise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blue headphones for the kid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones! He uses them for his tablet and for distance learning. They are actually gaming headphones. Great buy and they were on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift hit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson love these! He plays his games listens to his music on his cell phone and can also talk to people on his cell phone. Christmas hit for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my son was looking for. I’m happy with it being reasonably priced & he has nothing but good things to say about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my kid and they work great. They’re used for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best bang for your buck! she loves the comfort and the effectiveness of noise cancelling - and the built in mic is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these..he says that he can hear clearly with his new headset. Great price and very good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one purchased did not work after a short period of time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good if you're not using the Bluetooth part.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried to charge the headphones within the first week of purchasing them and could not get it to charge (the bluetooth part). tried using the charging cable that it came with it and other ones I had. but will not work. headphones will only work with wired headphone jack.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, please try charging using different USB plug. The headphones will only charge using a 1v charger. -JLab jlabaudio-conv

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Comfortable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headsets for basic use with gaming. They're lightweight really simple with muting the mic & use with music with other bluetooth devices such as a phone. I love the way the mic can be easily hidden. Now I wouldn't suggest these for any serious gaming. You're not gonna get the sensitivity of footsteps & things like that. It can seem a bit smaller for some. It feels fine for me & my 9 yr old but my 15 yr old they felt a bit small. Overall they do hold up with a great charge, they cut out at certain times on Ps4, no issues at all on xbox during gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Love how moble the gaming headset to use on the go and use bluetooth for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Middle student loves the ear phones. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 gamers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for awhile. Eventually I had to buy another one for my kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the kids. Nothing fancy just what we needed them to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were gifts. I got these on sale for a 12 year old and a 16 year old.

    I would recommend this to a friend