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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 49 reviews

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Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers have good things to say about the JLab Work Buds True Wireless Earbuds' sound quality, noting clear audio for both calls and music, across multiple listening modes. Positive feedback also highlights the earbuds' battery life and comfortable fit. While some users mentioned charging issues, the overall experience appears to be quite positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 49 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bronx Lady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have teams meetings and this helps, my hands are free to type and everyone says they hear me loud and clear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this for my calls

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for work! No problems connecting. Stays charged well. No background noise that has been reported. No annoying over the head piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from these earbuds! Convienient to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em!!!! My second set since in lost the first ones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderfully noise cancelling mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. 0ther person could not tell that I was in an old noisy car. He thought I was in a room. Thank you Best Buy for screening and carrying useful products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headaet for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for work. This headset has exceeded my expectations. Easy to connect, works great as a headset as well as a microphone. Music sounds good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So small and convenient! love that it charges and has adjustable earpieces that make it more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive Semi and these were a great purchase for the price ! Comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love JLab

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work, love the way it fits and very clear when in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for work, makes my job a lot easier. A few of my co workers bought it as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work use headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really smoothly connecting to computer, works really well with calls,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boom mic is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having boom mic is great and was sole reason for purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month and not charging properly. Thank you

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could hear well out of these and made work so much easier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible. They hurt your ears. They fall out. They don’t eliminate background noise. Just spent the extra money the first time and get the better ones. I wish I had.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Doesn't charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds do not sit correctly in base for charging. Not worth the price. When they do work. They are great.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Our Bluetooth devices come with a two-year warranty. You can reach out to [email protected] to complete a claim at your convenience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,......................... ...........

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just not happy with them, bought them for zoom meetings, they let me down last 2 meetings, fall out of ear frequently as well, suffering through with them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Truck Driver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the truck is equipped with Bluetooth but the microphone sucks after reading great reviews online I bought this and yes it does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Definitely recommend these to anyone

    I would recommend this to a friend
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