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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 96 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the wireless CarPlay and Android Auto connectivity, praising its seamless functionality and convenience. They also appreciate the improved sound quality compared to stock radios. However, some users have encountered installation issues and concerns with screen glare.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 96 reviews
  • Pros mentioned:
    Wireless carplay
    Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    Good product but terrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well product is ok , there is a bit of lag but it’s tolerable , I had this installed in my 2010 Toyota Tacoma . Best Buy did the install , which was pretty smooth , took the tech about 2 hrs , but here’s my issue with Best Buy . I ordered everything through a video call with an expert in car electronics . He was great , he recommended which screen I should get after I told him what I was trying to do . So I landed on this product ( which is pretty good in my opinion ) because it checked all my boxes ( connect wirelessly , added maestro to it to get vehicle data displayed on screen , which is awesome , and just a tiny bit of lag but doesn’t really bother me , also had a pre existing backup camera that I wanted hooked up to this product which the tech did . But here’s my issue with Best Buy , they scheduled my appt for install - so I show up when I was suppose to and the tech puts my info into the computer and asked if I picked up all the required products . I told him no I figured you can just grab them , so he told me to have a seat and he will go up front to grab the parts and come back and get started , well he came back and said I have bad news one of your parts didn’t show up ( and it was scheduled to be there the same day as my appt ) . So I said that really stinks , where is it then . So he looked in the system and couldn’t track where it was , he had to get a manager . The manager came in and found my shipment in the system and says it’s coming by store freight and it got rescheduled to be delivered on Monday . So I am pretty upset since I just wasted almost an hour of my time and gas to come to this appt for install , which I was suppose to have completed that day . This was on a Saturday - so I asked when’s the next available appt - he said wed - I saiid alright let’s book it I guess . So the piece that didn’t show up on time was the trim piece for my model truck , and you cannot complete the install without it . I was figuring okay I just spent almost 800 dollars Best Buy will give me some kind of a credit or compensation for ruining my Saturday and making me upset at no fault of my own . I was never notified of a delay in shipment until I had already left bestbuy …. So you think Best Buy would have giving me some form of compensation since it was there fault but there was no mention of it and they just kind of blew me off - I thought about just cancelling the whole order - since I am a loyal Best Buy customer and I have a store credit card with them , but they didn’t give me anything no gift certificate, no credit for their mistake , no nothing . So Best Buy corporate or if any Best Buy PR person sees this review , and wants to make it right that would be very much appreciated ….

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Wireless carplay

    Rated 5 out of 5 stars

    One Month Later--I Love This!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This car stereo is a jack-of-all trades in the best possible way. It has Carplay (wired and wireless). It has a nice responsive touchscreen. It allows for multiple cameras, including backup. The screen colors and icons are customizable. Most of all, it is simply well-made modern tech. I technically bought this two months ago and had to wait one month for my Geek Squad appointment. Ian and his crew were professional and efficient. They explained the installation process and made sure I got the most out of my investment. I appreciate their attention to detail. Once the stereo was installed, I did experience a small struggle getting wireless Carplay to work, even after initially starting with wired Carplay. Outside of that mishap, the stereo has worked perfectly for over a month now. I have not experienced any freezing issues and wireless Carplay works every time now. In short, the value of this device is INSANE. There are not many car stereo receivers from trusted brands with this many features--all for under $500. It is a worthy investment!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent radio and alot of features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio replaced my factory radio and i also had a back up camera installed. The screen is clear and very big and easy to use. I travel alot and this is perfect product. I am very satisfied and i recommend this store, sales associate, and this product. The install was fast, clean, and very my installer exsplained all the features, use and functions. Overall oustanding great exsperiance

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love item BUT hidden fees are ridiculous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased , love it, even has speakers s I sounding better. EQ u can adjust sound to liking. Above my expectations. Would give 5☆ but had to purchase a device to add Sirius XM that i previously had and pay to get installed by Best Buy and then pay Sirius to transfer it. Make it make sense but sounds easier while purchasing item. Look to spend additional 3-4 hundred.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 5 out of 5 stars

    Do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a factory radio and my wife suggested that I step into 2024 and get a updated car deck. The first deck that I got was a 6.8 screen because of the cost and I didn't think there would be much of a difference. The 6.8 screen seemed small so I upgraded to the 9 inch deck. It's a big difference, I'm glad I made the change. If you're thinking about the 9 inch screen do it! You will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy to use with the android display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JVC Wireless Stereo Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service on the installation of my JVC wireless stereo tuner very knowledgeable and reliable installer. The patience shown to me with explaining to me how to get the best results and letting me know that he is available if I have any issues with the product.Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    Price is good. Speep is not.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this head unit, but it's very laggy with it. Android, auto or carplay. I wouldn't really recommend this. It also takes a while to load and play music. Air conditioner controls are Berry slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits 2007 Toyota Sequoia perfectly and connects with iPhone/CarPlay smoothly. I added a backup camera for added convenience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jvc Car radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this car radio, it does everything from music to navigation. It's response time is fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple CarPlay for RAV4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Works well with iPhone via Bluetooth. Installation was fast and free at our Best Buy. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product...but if you have a bluetooth headset connected to phone and android auto. Android takes over your headset when talking calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the crappy OEM installed in a Jeep Compass.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features, Sound quality

    Rated 3 out of 5 stars

    Was Really Good Until It Died (Returned)!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to replace my existing head unit in my 2018 4-Runner. It was pretty easy to install...especially with the shallow depth of the unit. Plenty of room for the numerous wires to fit behind. The unit worked pretty well for a while...but I did notice the responsiveness lacked a bit sometimes. Sounded perfectly fine...until one day it decided to stop working. The screen went blank and it wouldn't respond anymore to anything. So I am not sure exactly what happened. After numerous attempts to get it working...I finally gave up and returned the unit. One main reason I purchased this unit to begin with was the features, price, and high number of great reviews it received. So I think I was just unlucky and got that rare bad apple. So you will likely not have the same problem if you give it it a try. Best Buy was very helpful in accepting the return...so they get a big thumbs up for the customer service. I ended up purchasing an Alpine iLX-507...and it is an upgrade over this unit. But I will say it was a bit more difficult to install having a deeper depth of the unit. But I am very satisfied with the Alpine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Wireless carplay

    Rated 5 out of 5 stars

    Great wireless CarPlay receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo. The display is very nice and bright. It is also easy to configure and sounds great. Wireless CarPlay works well (takes a few seconds to connect, but has always connected and performed well).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Wireless carplay

    Rated 5 out of 5 stars

    Nice Product with good touch screen and functions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value to money, easy to use. Adds a lot value to vehicle. wireless CarPlay is the best to have in this cost. Sound out is very nice and touch screen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Wireless carplay

    Rated 5 out of 5 stars

    Functional and practical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to replace the factory radio with built in outdated GPS and this product seemed to fit the needs. Was satisfied with first purchase that I purchased a second one for the second vehicle. It works well for Apple Car Play and I get to keep the steering wheel controls along with back up camera.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Installed on my 2006 Acura RSX Type S.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio is good quality. Apple carplay is relatively smooth. I have a factory Bose system that comes with an amp and sub. Used the RCA inputs on the back if this unit. Brought my car sound system to life! I definetly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality, Wireless carplay

    Rated 5 out of 5 stars

    Best double din in this price range.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research in this price range and the JVC seemed to be the best. The wireless Android is awesome and it having a front and rear camera is also awesome. Sounds great too. Lots of tuning options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless carplay

    Rated 5 out of 5 stars

    Thing is a beast!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic unit! Pretty fast, 50watts/chnl, super reliable connection through BT, Android auto, and CarPlay! This radio hasn’t let me down yet. Wireless CarPlay is *chefs kiss* brilliant XD, and even works great in offline mode if service is spotty! Highly recommend!

    I would recommend this to a friend
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