Customer Ratings & Reviews
- Model:
- KW-M785BW
- SKU:
- 6530243
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the wireless CarPlay and Android Auto connectivity, praising its seamless functionality and convenience. They also appreciate the improved sound quality compared to stock radios. However, some users have encountered installation issues and concerns with screen glare.
This summary was generated by AI based on customer reviews.
JVC Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great user interface, but the rear camera view seems to lack. Overall very happy!
I would recommend this to a friendCarplay Disconnects Frequently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this system specifically for its CarPlay functionality, but it has been extremely disappointing. The CarPlay is incredibly unstable. It frequently crashes and goes to a black screen while I’m driving, which happens almost daily. This is frustrating and also unsafe. I’ve already taken it to Geek Squad, but they weren’t able to identify the issue. I’ve also installed all available software and firmware updates, but the problem continues. I would not recommend this product.
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M785BW receiver—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
JVC Car Radio Apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying new car radio BestBuy installation great no problems this far.
I would recommend this to a friendonly have half volume range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this unit just before summer. it has a lull range from 20-40 meaning at level 20 on up the volume has no increase in volume.
No, I would not recommend this to a friendHappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade for my Jeep! Now it seems like a new car.
I would recommend this to a friendWonderful Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit for my vehicle and performance is just as described.
I would recommend this to a friendGreat service techs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, Austin and Stephen were very helpful. They found the right sound system for my Hummer.
I would recommend this to a friendAppleCar Play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and have had no issues at all. Would recommend it.
I would recommend this to a friend
Needs Work
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great radio with wireless Apple CarPlay, however wireless Apple CarPlay does not always activate and the radio occasionally freezes, for the price the Sony version is better 
No, I would not recommend this to a friendSherman, Texas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should Colin and his coworker do great work
I would recommend this to a friendHands free Bluetooth car stereo system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome services! Quick fast and efficient service!!
I would recommend this to a friendTerrible Radio
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing good about this radio. It fades when on a station. when messages comes in the message is so loud it hurts my ears. when i tried to use GPS so loud I can't use this either I look forward to exchanging it. The service installers are excellent
No, I would not recommend this to a friendCrapped out in less than a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit last summer and today it the apple carplay stopped working. No wifi and carplay connection I had best buy install this and I paid for the unit to allow steering wheel control and when they installed it the said they needed a $7 part and they did not have it installed. I do not know if the left the device in the dash or took it out and never gave it back to me. Really frustrated with this unit as it worked well for months
No, I would not recommend this to a friendPower service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute piece of trash. Was talked in to upgrading. Mistake! Radio stopped working and needed a new poweer supply less than 3 months later. Purchased may 2024 with total tech Once again now October 2024. Now power to radio. Been hung up 3 time by total tech!
No, I would not recommend this to a friend"Good" condition open box missing required parts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box in "Good" condition, missing only non-essential accessories. It's missing the GPS antenna (Apple car play won't work without it) and the parking brake wire.
No, I would not recommend this to a friendDid not work out of box.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched this item and was very excited to have it installed. After install when playing music wirelessly through Apple CarPlay there was a loud buzzing and feedback. Had to drive back to the store to have the install tech check it and their phone did the same thing. Had to take it out and then get a Sony Model. Very disappointed.
No, I would not recommend this to a friendNot worth the money. Spenda little more
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnecting from wireless android auto. Just installed lass than a week ago. Slow processor. Pass on this unit!
No, I would not recommend this to a friend- Pros mentioned:Camera, Ease of use
Nice car stereo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for my FJ. Easy to use, love the back up camera, great service at the installation facility in Christiansburg, VA. Go Hokies!
I would recommend this to a friend - Pros mentioned:Sound quality
Outstanding Rep Kevin Lim & Installer Jack NBeach
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Review already requested and submitted on all products installed. All are fairly priced and are of acceptable quality. My previous review however, was intended to highlight the excellent skills of representative Kevin Kim (Tustin) and installer Jack. Kevin assisted me in picking the right product. Jack was outstanding in his communication.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and support from Best Buy. Great sound in my Jeep and perfect interface with my IPhone
I would recommend this to a friend