Customer Ratings & Reviews
- Model:
- KW-M785BW
- |
- SKU:
- 6530243
Customer reviews
Rating 4.2 out of 5 stars with 101 reviews
(101 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the wireless CarPlay and Android Auto connectivity, praising its seamless functionality and convenience. They also appreciate the improved sound quality compared to stock radios. However, some users have encountered installation issues and concerns with screen glare.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok, i have to file a claim as when a call comes in on the device, the device will shut off and not connect. Once i am on the call and the device has turned back on and connect, then the call is connected correctly. I havent had the device for more than 30 days
I would recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M785BW—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team






