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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 121 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality of the Bluetooth CD/Digital Media (DM) Receiver and Satellite Radio-Ready with Detachable Faceplate, with many praising its excellent audio performance and significant improvement when paired with aftermarket speakers. The ease of installation is also widely appreciated, with customers highlighting the straightforward process. Furthermore, the product's affordability is a key selling point, with customers expressing satisfaction with the value for money it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 121 reviews
  • Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    Yep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, display is kinda small hard for my dad to see

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair performance and I am satisfied with performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its nice looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far would recommend to anyone easy to set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junky and too many tiny command buttons

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in distractions. Too many commands to get anything done, and the reception is terrible. I can't get public radio where I live. If I hadn't paid so much for installation, I would have returned it. Rarely use it. All the bells and whistles are useless.

    No, I would not recommend this to a friend
    • Brand response from JVCKenwood USA Team
      Posted .

      Hello Valued Customer, thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call or email us at 800-536-9663 or email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!

  • Rated 2 out of 5 stars

    Didn’t work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice but we couldn’t get it to work. We followed all instructions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    Nice, affordable car stereo receiver.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver with many functions and a great sound for the price. My only complaint so far and that I take responsibility for is the buttons are so small I can't see what I'm touching. I bought this on line only going by pictures to make my decision. My recommendation to anyone considering a new receiver is to check them out in person to make sure you're comfortable with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Kenwood stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and easy to program Price wasn't bad either

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    No help from best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues with this purchase and was told to another best buy that was 40 miles from my current location , not really a good stero if you need glasses buttons are small hard to see during days

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this exact same stereo on another vehicle, always remembered how good and simple this stereo was and bought it once again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kenwood stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with no problems. Easy to use and I like the fast changing USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Awesome Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio has the best Bluetooth connection I've ever had for a radio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    OLD technology I love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, clear instructions. No touch screen!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Saved time and gas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Fast shipping. Wife was happy Best Buy is the Best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo, specially if you pair it with new stronger speakers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyers beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head unit has nice features, and is very customizable. The problem i have is it over heats. Half way through a song and the audio distorts. I am only running 2 4x6 and 2 5inch speakers which are rockfords. Even done it with the factory speakers. When i had the rockfords installed i had all new speaker wire installed as well by a certified audio installer. After he installed the new speakers and ran new power wires and ground to the head unit he discovered the back of the head unit was getting extremely hot at a volume level of 15. He let the unit cool to room temperature of 74 degrees he disconnected the back speakers which are 4x6s and just had the 2 5 inch going. Within 2 minutes at volume levels of 15 and less the unit was still overheating. Took unit to bestbuy and exchanged it for another unit with the same issue.. i called kenwood they informed me that the model KDC-BT-382U is known for overheating and i would be better off buying a higher end unit that has safe guards to help prevent overheating. I guess the updated model of this head unit has internal cooling fans. I guess that's what i get for buying a $150 dollar head unit

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mike Silvia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dealing with person on the phone was a real nightmare !! Then they blocked my ATM card for absolutely no reason and didn't notify me ?? I had to go to the bank and straighten it out !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and well made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gift for my husband! Love that it has the option for series xm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KENWOOD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD AND WORKS GREAT. Fits great in my chevy silverado 05. Best Radio i’ve had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    car radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no manual with radio and they did not set the clovk

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said choose installation date at check out.They shipped it and I tried to get it installed. I was informed they came out install it in my 1983 Monte Carlo. They should have told me that when I purchased the item

    I would recommend this to a friend
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