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Customer Ratings & Reviews

Your price for this item is $439.95
The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 174 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 174 reviews
  • Rated 2 out of 5 stars

    Apple CarPlay issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only quirk about this unit is that voice navigation does not work using Apple CarPlay’s Apple Maps, google maps, or Wyze. I’ve updated the firmware for both system and application. Toggled on Bluetooth on and off. Restarted the unit. Deleted the phone and added back again. Toggled the voice button within the app and still nothing! Contacted me wood support and apparently they don’t read the emails, just assume what the problem is and troubleshooting steps to perform (which I detailed in the initial email) they just copy and paste a script. Apple CarPlay works great with the Sony wireless CarPlay unit. This one doesn’t. Running the latest iOS also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Head Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and you can customize home screen. Draw back you get to use WIFI OR HDMI not both at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Din

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Radio so far, only had it for a little while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwood Wireless Carplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use and the wireless CarPlay as well as the picture quality on the cams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product so far it's easy to set it up really good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and wireless Android/Apple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Nice looking screen. Loads quickly. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything i was hoping for and more. Very clear sound and clear screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good head unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it, would buy it again. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed very quick and everything works like its supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding unit!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding unit, great features,great sound and amazing functionality!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to put into my SUV. Had it installed by geek squad at UTC in Sarasota. As soon as I drove home unit failed to turn on. Could not reach anyone at the store. Had to call manufacturer to do a hard reset. Powered up again after hard reset but has subsequently not turned on again two more times after hard reset. Impossible to reach anybody.Left message for geek squad to call me back last Wednesday. Have not receved a call back aftet a week Best Buy makes it impossible for you to reach anybody at the store. It is a 60 mile drive for me. Do not waste your money with Best Buy. Customer service is impossible. Find a real reputable place to do your car radio purchase and install. Someone that actually cares about their customers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade, looks much more modern now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, would 5 star if I could get screen mirroring to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i wouldve looked at their website better and got one with cd player

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE! WORST HEAD UNIT I'VE EVER HAD!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a few after market head units and this one is by far the worst. The absolute number one complaint I have is the fact that the radio will randomly stop playing any music. It'll still play the cheap beep noise that it comes with and directions when using android auto but as soon as you touch the EQ, get a phone call, change from radio to whatever media source you want the head unit dies and refuses to play any kind of music. Thinking about changing from the radio to spotify on your commute to work? Have fun sitting in silence for the entire time. Wanna change how your music sounds through your EQ to make it have more bass? Hope you like hearing the full power of nothing! The only way to fix it is by turning your car off and back on and even then it's still a coinflip on whether it works or not. The only things this unit has going for it is its decent touch screen. BUYER BEWARE!

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quite literally the best radio i’ve ever owned. Absolutely love the sound quality increase too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this radio. I put it in my 08 wrangler and love the wireless CarPlay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best kenwood stereos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as gd try to buy this product u will definitely satisfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LARGE Clear Display!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, was plug and play in my F-150! Still learning some of the features ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless capability smooth steering controls

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality can improve wish it was preamped remote would nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Redbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this unit in my Corvette....sounds awesome...very pleased

    I would recommend this to a friend
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