Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.2 out of 5 stars with 46 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers praise the product for its excellent sound quality due to its Hi-Res Audio support, and they appreciate the convenience of its Bluetooth connectivity. However, some customers have reported issues with the touch screen functionality. Overall, the product seems to be well-received for its audio capabilities but has some concerns regarding the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-46 of 46 reviews
  • Rated 1 out of 5 stars

    Crap product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one can hear me when I get calls. Best Buy is less than helpful

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Hello Valued Customer, thank you for sharing your experience and review on the KENWOOD DMX9708S receiver! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!

  • Rated 2 out of 5 stars

    Sound, balance off

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds not right can’t get a good sound from the stereo

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Do Your Research!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound, HATE the interface. I had to have a second unit installed due to errors on the original one I bought. Now? the clock will NOT keep correct time, the screen locks up if I have my phone plugged in when I start my car and there's a host of other issues with this. Highly disappointed, I've had Kenwood equipment since I was a teen in the 70s Find a different head unit or prepare to deal with junk

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Reason for Return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item because I was going to be charged over $1,000 to have it installed. It was not compatible with my car.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Car play and android auto disconnects

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these and constantly lose connection between my phones and radios whether it’s android or iphone they only work about 60% of the time .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and great service on radio install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service on radio install. Professional and fast.

    I would recommend this to a friend
Sponsored