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Customer Ratings & Reviews

Your price for this item is $8.49
The comparable value price is $13.99

Customer reviews

Rating 4.6 out of 5 stars with 620 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Descaling Solution's cleaning abilities and ease of use. Many find that it helps their coffee taste fresh. However, some customers feel the product is a bit pricey, and a few have noted issues with the instructions and water flow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 620 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Working on my Keurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to use, just a little expensive since I also have a water softener

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Best Buy Deal of the day is the best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Keurig Descaling Solution is over priced. The deals from Best Buy get it to a reasonable price. It does work.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Coffee taste

    Rated 4 out of 5 stars

    Clean your Keurig!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Cleaning your Keurig is very important to keep great tasting coffee and this product seems to be a quality cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my machine ease of use I would buy again but is a little pricey

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks for your review. We're happy to know that you're maintaining your Keurig coffee maker by descaling! Happy brewing! KeurigCare

  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Does a good job cleaning my Keurig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy that this worked as well as described. I could see sediment in the fluid as it was cleaning out the fluid. There was no after taste in the coffee after the cleaning. would I buy again? Maybe, or try vinegar which is much cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keurig Mini would not heat and dispense water. Went online to see what the problem could be. Problem was it needed descaled. De-sided to try this solution. Followed the easy instructions for and within an hour, had my coffee. Great stuff, easy to use, just a little time consuming.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beat descaling solution, easy to use and clear instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary maintenance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Urnex descaling solution, best in the market, made in US. It's made for Keurig and the benefit is that the bottle is pre-measured for use with Keurig machines. Note: I'd suggest you let the Keurig cool down a bit in between washes. Mine overheated and tripped a non-serviceable breaker. It's a very difficult machine to fix. I fixed it but I would not recommend anyone to go through that. Note that this has nothing to do with the descaling solution itself. Urnex descaling solution is also used on commercial espresso machines at coffee shops, and as I said, made in USA.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    It actually works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I originally bought this, I was thinking that Keurig was just trying to make more money. I was surprised that it had actually worked! It works best if you make sure you read all the instructions because Keurig's aren't cheap. They require a lot of attention. It seems like a premium to buy one of these, but it's certified and licensed by Keurig, so it'll definitely work on your machine.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks for your review and feedback, Bryan. We're happy to know that you're maintaining your coffee maker, keeping it clean and functioning properly. Happy brewing! KeurigCare

  • Pros mentioned:
    Coffee taste, Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use clean my coffee machine coffee taste better believe it or not

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're happy to know that you're descaling your Keurig coffee maker. Regular maintenance will keep your coffee maker performing at its best! KeurigCare

  • Pros mentioned:
    Coffee taste

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product just saved my Keurig, I had no idea my machine was so dirty and filthy from lack of care. Just make sure you run several cycles of clean water through the machine after using this solution to rid all of the cleaning ingredients from your machine to continue your great tasting coffee experience.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this product in my Keurig and in my Black & Decker thermal carafe coffee maker - excellent for both machines. Prefer this to using white vinegar, as i only have to do 1 rinse cycle after cleaning instead of 2 or 3 to get rid of the vinegar smell. I always buy several when they go on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works wonderfully!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Keurig really needed a good cleaning. This product was easy to use and my Keurig is actually working much better after I cleaned it out with this product. No more slow brewing! It’s works better now as if it’s brand new! I am so glad I made this purchase. I will definitely use these products again and I highly recommend it to others.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're happy to know that you're descaling your Keurig coffee maker. Regular maintenance will keep your coffee maker performing at its best! KeurigCare

  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best for cleaning Keurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one that works best. Just make sure that you're cleaning the Keurig regularly - else you may need 2 or even 3 bottles to get that descale light to turn off.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Easy cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, better cleaning than vinegar, less time!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're happy to know that you're descaling your Keurig coffee maker. Regular maintenance will keep your coffee maker performing at its best! KeurigCare

  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Gotta have my java!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I abuse my Keurig daily. If you enjoy having your daily cup (or three in my case) you might want to buy some of this stuff ahead of time. If you wait, your machine may go down and then you'll be at Best Buy, searching for this stuff, and going through caffeine withdrawals.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review. Happy Brewing! KeurigCare

  • Pros mentioned:
    Coffee taste

    Rated 5 out of 5 stars

    Kelzo90

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it before and it definitely makes a difference in the coffee. We use the machine more than average.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I used this, I was amazed at how much gross stuff came out of my Keurig. Routine use (once every few months) of this descaler will keep the inside of your Keurig clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used vinegar to clean my machine for several years. This solution did the job as well but only took one "trip" through the Keurig as opposed to two or three of vinegar, though the vinegar is still a more economical option.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Mekee

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Keurig cleaning system, it does just what it is advertised to do. I have been using this system for many years and it doesn't fail me, considering I'm an OCD type of cleaner, who pays attention to every detail of my cleansing process, before and after.

    I would recommend this to a friend
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