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Customer Ratings & Reviews

Model:
5000052359
SKU:
6296677
Your price for this item is $11.99
Clearance
The comparable value price is $13.99

Customer reviews

Rating 4.6 out of 5 stars with 621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Descaling Solution's cleaning abilities and ease of use. Many find that it helps their coffee taste fresh. However, some customers feel the product is a bit pricey, and a few have noted issues with the instructions and water flow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 621 reviews
  • Rated 2 out of 5 stars

    Does what it says.. price point could be low

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. But I wonder why shouldn't I use edible vinegar to clean it than pay the premium for this bottle? I did not see anything different and feel the premium is being charged just for the brand name.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks for your feedback! Similar to other household appliances, Keurig coffee makers require basic maintenance in order to keep them clean and functioning properly. For best results, we recommend descaling every 3-6 months using our descaling solution to keep the coffee maker free from scale or lime build up. Vinegar may also be used. The water reservoir should be cleaned weekly by wiping it with a damp, soapy, lint-free, non-abrasive cloth and rinsing thoroughly. It should not be placed in the dishwasher. We hope this helps! KeurigCare

  • Rated 5 out of 5 stars

    Best product for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product for this. Tried using others and home remedies or substitutes but this one worked even when they did not. Only one we use now

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing your review. We appreciate the feedback! KeurigCare

  • Rated 2 out of 5 stars

    oops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it worked fine. After I used it my coffee maker went out. It would not turn on.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      This is definitely not what we like to hear LoAnn. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help! KeurigCare

  • Rated 2 out of 5 stars

    Vinegar is Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really couldn't say that it works better than vinegar. Vinegar is so cheap but I thought I would help my wife with a special product but didn't do anything better.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate hearing your feedback! KeurigCare

  • Rated 5 out of 5 stars

    On sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this to descale my keurig. Usually run for about 13$ so I was excited to find on sale at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that they had this at Best Buy. Not the easiest thing to find.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More like worst buy they suck !!!!!@!@@@@@@@@@@@@@

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great branded product to clean out your kuerig!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks for your review and feedback. We're happy to know that you're maintaining your coffee maker, keeping it clean and functioning properly. Happy brewing! KeurigCare

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Okay...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked, save your money and just use white vinegar it’s much cheaper!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 1 out of 5 stars

    Perfect for cleaning Keurig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Keurig mini and this is by far the best for descaling.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks for your review and feedback. We're happy to know that you're maintaining your coffee maker, keeping it clean and functioning properly. Happy brewing! KeurigCare

  • Rated 2 out of 5 stars

    product did not help kuerig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did hot help the product. They should reformulate it.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      That doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you. KeurigCare

  • Rated 4 out of 5 stars

    Better options out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think this is anything special. Any coffee cleaning method would do

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Skip it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well...apparently it does not work well. ...followed instructions but desacling notification ligjt still appears. Pass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure if it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used as directed... my keurig still said that it needed to be descaled after I used the product.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Let's get you some help with this. Please call 866-901-2739, Customer Care will be more than happy to assist! KeurigCare

  • Rated 3 out of 5 stars

    Expensive!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good and somewhat helped my keurig work better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not descale my Keurig. Waste of money. My Keurig still won’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ruined my Keurig

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruined my Keurig and it had to be replaced after using this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use, not much help. But better than nothing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great solution to clean our coffee maker.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and keeps the coffee maker in proper shape.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Keurig Descaling solution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for removing the deposits that my water leaves in the coffee maker

    I would recommend this to a friend