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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4 out of 5 stars with 61 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers consistently note the excellent coffee quality, particularly praising the iced coffee functionality and rich flavor. Many appreciate the speed and convenience of brewing. However, some users have experienced issues with the product's durability and longevity, reporting malfunctions after short periods of use. Regular cleaning and descaling may also be required.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 61 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker especially the cold coffee piece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was delivered fast with no issues. I don’t know how well it works yet since it’s a Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my girlfriend and she loves it! The cold brew feature was the best part about it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, coffee maker, my wife loves the cold brew option.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it January 3, because my last Keurig crapped out. So I went with the good one. Well, I thought it was the good one but here we are not even five months later and another Keurig crapped out. Very disappointed. I’ve done all the fixes I have Clean the needles, I have done the descaling… Multiple times. It still does not work. The same thing happened with my last Keurig. No matter what I did it did not work. What a waste of money. Now I have to buy a new coffee maker

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Find another coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked less than a year before breaking. Troubleshooting did not work. Coffee maker sent back under warranty

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Travis, we are sorry to hear that you experienced an issue with your K-Brew + Chill coffee maker. Thank you for allowing our Consumer Care team to assist you with your warranty claim. If you ever need any further assistance, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. KeurigCare

  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cold brew is awesome chills the water perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keurig Hot & Cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for me in a long time. This machine works great. It does both hot and cold coffee. I prefer iced coffee and this makes it just like the coffee places. It doesn't melt the ice either. This works perfectly for our family since it does both hot and cold.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Kurig make something that isn’t trash.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for may parents for Christmas.February 7th it broke. And it’s too late for me to return product. Unless I bought the extra 30$ bs protection plan. There isn’t much to a kurig it’s a insta-hot and a k cup holder. How do you mess that up?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    B

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy. It worked fir 2 days than after that it stopped working

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Hot or Cold

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it says it makes cold coffee, it means COLD coffee. Its the best of both worlds in one machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as it get for now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cold brew could be colder but its close enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy from best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it… hot or cold brew comes out great and very tasty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kerig stopped working after 2 months! Please don't waste your money

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your earliest convenience, please contact our Consumer Care team. We are available seven days a week from 7 am to 10 pm, Est. and can be reached at 866-901-2739. We look forward to your call! KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Has issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for a month then just stopped working. Returning for another to try one more time.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review Fred. We apologize for your experience and can certainly understand your frustration. We will be happy to assist you with the issue you are experiencing. If you have not yet returned the K-Brew + Chill coffee maker, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call! KeurigCare

  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to send this back to the company 4 times; it would stop brewing coffee after a month. I would recommend buying a less expensive model.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Eric, we're truly sorry to hear about your experience with the K-Brew + Chill coffee maker. That’s certainly not the level of performance we expect from any of our products. Our Consumer Care team would be glad to look into this further for you, please reach back out to us at 866-901-2739. We look forward to assisting you! KeurigCare

  • Rated 1 out of 5 stars

    Something In The Water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 30 days; glad I got the protection plan.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help. KeurigCare

  • Rated 1 out of 5 stars

    TERRIBLE PRODUCT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a terrible coffee maker. 180.00 bucks and have Kuerig replaced the first one after 2 months.. Sent me a replacement and 1 month later not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped making cold brew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks of using it, it doesnt make the cold brew cold. I followed the process but Only hot water comes out :(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Iced Coffee for a Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker changed my at-home coffee drinking experience! It makes really good iced coffees from regular K-Cups, for a good price. With a little cold foam from Aldi, it makes a great drink.

    I would recommend this to a friend
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