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Customer Ratings & Reviews

Your price for this item is $163.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 240 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the K-Cafe SMART Single-Serve Coffee Maker and Latte Machine with WiFi Compatibility for its ability to make good, fresh, hot coffee and its ease of use. Many appreciate the frother and overall performance, while some find the design appealing. However, some customers have expressed concerns about the WiFi compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 240 reviews
  • Rated 4 out of 5 stars

    Good Coffee, Odd Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good interface. Odd design. The milk frother sits in the way…in front of the water reservoir. Most of our use is for coffee, so we add water far more often than use the milk frother.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for taking the time to share your feedback with us. We're thrilled to hear you're enjoying delicious cups of coffee with your K-Cafe SMART brewer, and we truly appreciate your comments on the design. Enjoy! KeurigCare

  • Rated 5 out of 5 stars

    Keurig for every occasion

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multitasking at its finest. Whatever you are in the mood for whether it be, latte, frap, coffee, ice coffee, this is capable of it. Also has the wifi option if you would to download the app to start your brewing from your bedroom or get recipes especially around the holidays.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your review. We are glad you are enjoying your coffee maker. KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine highly recommended.. works beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile machine! Hot and cold brew, espresso, water container holds enough for several cups of coffee. Great buy and value!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're very happy to hear that you are enjoying the versatility of the K-Cafe SMART coffee maker. Thank you for brewing the love. Enjoy! KeurigCare

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best Keurig ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker. Ease of use and build quality are very good.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you very much for your kind words and for taking time to share this feedback. We are so happy to hear that you are enjoying your new K-Cafe SMART coffee maker! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love making Starbucks worthy coffee at home.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my coffee pot. I’m not a person that likes black coffee or with just creamer. And I really don’t like going and spending $6 for a cup. So this gives me everything I want. My daughter and I both love to experiment with the different recipes they offer on the Keurig app. Amazing coffee.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing your review and feedback. We love that you are embracing your inner barista and crafting the perfect specialty beverages at home with the K-Cafe SMART coffee maker! Happy Brewing! KeurigCare

  • Rated 5 out of 5 stars

    Excellent Coffee/tea maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee/tea maker. Easy to use. Our first one completely shut down after 4 months of use and just would not turn on. Being a Total Tech Member did help a lot. Best Buy simply processed the return asking if I wanted store credit or an exchange. I opted for the exchange and it arrived earlier than expected. The ability to set the temperature and how the Kuwait is able to identify the pods is really helpful.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're glad to hear you are enjoying the customizable features and BrewID Technology of your new K-Cafe SMART coffee maker! Thank you for sharing the love! KeurigCare

  • Pros mentioned:
    Frother

    Rated 4 out of 5 stars

    Good latte whenever I want it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice single-cup brewer, and the frother is a fun addition. My only problem with it is that Keurig now has 5 prongs to pierce the K-Cups, and it seems to allow more grounds to get into my cup. The wi-fi options for the Keurig app is a nice addition to the brand.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for taking the time to share your review and feedback with us. We are so happy to hear that you are enjoying all the SMART features of your new Keurig coffee maker! KeurigCare

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re easy to use and wide range of options and beautiful coffee maker

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are so happy to hear that you are loving all the brewing options available with your new K-Cafe SMART coffee maker! Enjoy! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine easy to use best money i spent.Going to buy it again for my inlaws.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fancy Keurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded Keurig after the old one went out. This K Cafe appears more robust and better designed with more options than the older one. I only use it for coffee but the wife makes latte's and such with the frother and she loves it. As far as performance it works perfect every time dialing up the exact strength of your brew.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're so glad to hear that the K-Cafe SMART coffee maker is a great addition to your household Justin! Thank you for sharing the love! KeurigCare

  • Cons mentioned:
    Wifi compatibility

    Rated 1 out of 5 stars

    Keurig sucks. Never again.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I purchased the Keurig K-Cafe Smart Single Serve Coffee Maker with additional Keurig products and accessories but when I got it home, I followed the instructions given but it took forever as the app would not connect to the coffee make. I had to reset it at least 5 times. Then, the BrewID would not recognize any of the Keurig pods I had just purchased. I went through three of them trying to get the BrewID to recognize them but it wouldn't. I wasted product. One of them even spilled out all over and took forever to clean all the nook and crannies. I then tried an off brand pod and it recognized it for some reason! Ugh. All this while it kept dropping connection and I had to repeatedly log-in while ruining and switching out pods trying to get it to work. It was so frustrating. It took hours to realize it was just stupid and would not work as expected. I was really disappointed and will never buy another Keurig product again. BrewID is stupid and there is no way to bypass it to just make a cup of coffee. All I wanted was a cup of coffee and maybe use my phone to make it while in bed. Keurig sucks. That was torture. Now I have all these extra accessories I can't return. Great.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are sorry to learn that your K-Cafe SMART coffee maker is not functioning correctly. That’s certainly not the experience we want you to have. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help! KeurigCare

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy to use, and very tasty coffee.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We just love to hear that you are enjoying a tasty cup of coffee everyday with your K-Cafe SMART coffee maker! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product. Incredible features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The app is great. Had problems to connect with android phone, but Apple products dont have any problems. Large variety of presets and has a memory of favorites on board. Also the feature with the app allows you to make a coffee from the distance. I make a coffee from the garage and it’s done as I enter the kitchen.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We love to hear that you are using the App to take advantage of all the enhanced features of your K-Cafe SMART coffee maker! Thank you for taking the time to share your review and detailed feedback. KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality! Every cup of coffe and latte is delicious.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are thrilled to learn that you’re loving your K-Cafe SMART coffee maker. Thank you for sharing your feedback! Enjoy! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great investment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a fresh cup of good coffee whenever I want. The lattes I can make now rival Starbucks or any coffee shop. The app does have some recipes to go by and that has been helpful. I use the filtered water from my refrigerator and my coffee tastes fine. I would certainly buy this coffeemaker again.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your kind words. We are so happy to hear that you are enjoying lattes with your new K-Cafe SMART coffee maker. Enjoy! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for me not bad to set up if you don’t understand the instructions go to youtube it lots of videos on the setup. works well i haven’t been to starbucks in weeks.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are thrilled to learn that you’re loving your K-Cafe SMART coffee maker. Thank you for sharing your feedback! Enjoy! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Keurig is a delight to use. It makes a much better (stronger and more flavorful) cup of coffee than our old one. Haven't used our drip maker since we got this one. I also like the ability to store and retrieve 10 different brewing recipes. I don't really care about the wireless connection part but some may like it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Amazing hot/cold Keurig

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love making any type of concotion in this machine. Want black coffee? Fine. Want Latte with foamed milk? Fine. Want tea? No problem. Just want hot water? Gotcha covered.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We love that you are enjoying all your favorite coffeehouse beverages with your new K-Cafe SMART coffee maker! Thank you for sharing your review. KeurigCare

  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great iced coffee. Lattes are decent. Overall a good product for the price

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your K-Cafe SMART coffee maker Scott! Thank you for sharing the love! Happy brewing! KeurigCare

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