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Customer Ratings & Reviews

Your price for this item is $163.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 240 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the K-Cafe SMART Single-Serve Coffee Maker and Latte Machine with WiFi Compatibility for its ability to make good, fresh, hot coffee and its ease of use. Many appreciate the frother and overall performance, while some find the design appealing. However, some customers have expressed concerns about the WiFi compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 240 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    My New Kuerig Coffee Pot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Kuerig Pot !!! I really Love my Coffee . I would recommend it to everyone !!!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are thrilled to learn that you’re loving your K-Cafe SMART coffee maker. Thank you for sharing your feedback! Enjoy! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Meet a Great Coffee Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the best- in- home coffee-maker. It makes any specialty brew one could want. It is simple and straightforward to operate. I’m a huge fan!!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your K-Cafe SMART coffee maker! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Pros mentioned:
    Frother

    Rated 4 out of 5 stars

    Coffee time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the frother.. Hint: use 2% milk.. seems to work best..

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your review and feedback Robert! We're very glad you're enjoying your K-Cafe SMART coffee maker. KeurigCare

  • Rated 5 out of 5 stars

    Best coffe maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old version , and the new one its incredible even knows what kind of coffe youre drinking.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re thrilled to hear that you’re enjoying your new K-Cafe SMART coffee maker! Thank you for sharing the love! Happy brewing! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, not a lot of bells and whistles but it makes a good cup of coffee and that is what I want.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're glad you're enjoying your K-Cafe SMART coffee maker! Thank you for your review and feedback. KeurigCare

  • Pros mentioned:
    Coffee quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Coffee Time

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good coffee presets with the Keurig app to favorite what I usually make in the mornings.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We just love to hear this! Thank you for having Keurig as a part of your morning routine! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good coffee maker. Not really with the price so much but does the job and is easy to use

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are glad to hear you are enjoying your K-Cafe SMART coffee maker! Happy Brewing! KeurigCare

  • Cons mentioned:
    Wifi compatibility

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the job as advertised? I don't use the wifi part as I don't feel there is much need for it. But it's quiet and quick.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for taking the time to share your feedback Adam. We're glad you're enjoying your K-Cafe SMART coffee maker! Happy brewing! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy & Cheaper than coffee shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & definitely cheaper than a coffee shop - makes a decent cup of "specialty" coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to make my coffee every morning. My husband knows hot to make it just the way I like it.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're so glad to hear you are enjoying a great cup of coffee everyday with your K-Cafe SMART coffee maker Nora! Thank you for brewing the love! KeurigCare

  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Keriq. The mobile app is great and coffee is ready when I wake up. Also the frother is a great feature.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We love that you are enjoying the remote brew feature on your new K-Cafe SMART coffee maker! Thank you for taking the time to share your review with us. KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best coffee maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great coffee machine, we enjoyed it so much at my office!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are thrilled to hear that you are enjoying your K-Cafe SMART coffee maker! Thanks for brewing the love! KeurigCare

  • Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use everyday for about a year still no problems works awesome.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your K-Cafe SMART coffee maker Brandon! Thank you for sharing the love! Happy brewing! KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it I just enjoy brewing coffee it Makes me happy

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your kind words Prescilla. We are so happy you are loving your K-Cafe SMART coffee maker. Enjoy! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Smart Keurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the best coffee with wide variety of K-cups available

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for reviewing your K-Cafe SMART coffee maker and for your kind words. Happy Brewing! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Keurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Keurig I have bought since I have been using them for about 10 years.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We love, love, love hearing this! Thank you for taking the time to give us your feedback. Happy Brewing! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Smart Keurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker and the froth that comes with it. It makes good coffee at a quick speed and the froth is just a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually inpressed with it and when low on coffee you can get auto delivery then boom its at ya door nothing to worry about wife loves it too thank you

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Shannon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the latte. It is amazing. It’s like having chain like coffee at home and way cheaper. It pays for itself if you buy coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Wifi compatibility

    Rated 2 out of 5 stars

    Nice but cheaper version with frother and simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister had one of these when I visited her house and it was awesome. The milk creamer froth, amazing and how it would show exactly what type of pod you would put in .. but when I got it, I only worked with the cold the heat frother didn’t work and it had to be hooked up to Wi-Fi and all that too much .

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. You do not have to connect to Wi-Fi, but there are many benefits and features that are available once you connect your brewer including BrewID™ technology, signature brew settings, remote brew, schedule brew, voice control, smart auto delivery, customization, and much more! We are very sorry to learn that your K-Cafe SMART coffee maker is not functioning correctly. That’s certainly not the experience we want you to have. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help! KeurigCare

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