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Customer Ratings & Reviews

Your price for this item is $172.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 241 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the K-Cafe SMART Single-Serve Coffee Maker and Latte Machine with WiFi Compatibility for its ability to make good, fresh, hot coffee and its ease of use. Many appreciate the frother and overall performance, while some find the design appealing. However, some customers have expressed concerns about the WiFi compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 241 reviews
  • Cons mentioned:
    Wifi compatibility

    Rated 2 out of 5 stars

    Too much trouble

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble connecting wifi to the coffee machine. The main reasons of the purchase of this item. Having my coffee made as i was getting up was just a dream. Beside that, made good coffee. But i returned it because couldn't use the wifi function.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We understand your frustrations and are sorry to hear you returned your K-Cafe SMART coffee maker Antonio. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great coffee machine very easy to use and clean worth every penny

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are very glad you are enjoying your K-Cafe SMART coffee maker Estuardo. Thank you so much for your review and feedback. Happy brewing! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Coffee Maker On The Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Easy! and Convenient! I would absolutely recommend this product.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing the love! We’re very happy to hear that you’re loving your new K-Cafe SMART coffee maker! Happy brewing! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Yummy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee. Love the favorites feature. All features work well.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing this! We’re so glad to hear that you’re enjoying your new K-Cafe SMART coffee maker. Happy brewing! KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have for coffee lovers on a budget!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love everything about this product!!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wife's new coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves making her coffee now with her new coffee maker

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We just love hearing this Michael! Thank you for taking the time to review your K-Cafe SMART coffee maker! Happy brewing! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Coffeemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coffeemaker I ever purchased very easy to use, I love it

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your kind words. We are so happy you are loving your K-Cafe SMART coffee maker. Enjoy! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great cafe machine great flavor good coffee quality

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are thrilled to learn that you’re loving your K-Cafe SMART coffee maker. Thank you for sharing your feedback! Happy brewing! KeurigCare

  • Rated 3 out of 5 stars

    Keurig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this 8/13 it was ok during first 4 cups of coffee when I went to make another I got error code 9 haven’t even had it 24 hours .. ready to return

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello and thank you for your review Madeline. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Cafe SMART coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Keurig. It’s easy to use and has worked great.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for taking the time to share your feedback Erica. We're glad you're enjoying your K-Cafe SMART coffee maker! Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Coffee Maker & Great App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been awesome so far! Makes hot and cold coffees. I've used this to make hot cocoa and teas as well. Everything comes out great. We also love using the Favorites feature and the app is easy to use as well. Overall, an outstanding purchase. My only thing is the

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for reviewing your K-Cafe SMART coffee maker and for your kind words. We're happy to hear that you are enjoying a variety of beverages at home. Happy Brewing! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    So far good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great so far. Milk frother works and really like the machine for the different coffe sizes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, we use everyday multiple times. Would recommend.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      John, we’re svery glad to hear that you’re enjoying your K-Cafe SMART! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Coffee Maker to have, nice with the capuchino maker

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your new K-Cafe SMART coffee maker Phil! Thank you for sharing the love! Happy brewing! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product everything I wanted and more best coffee ever

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for reviewing your coffee maker and for your kind words Carlos. We are very glad to hear that you are loving your new K-Cafe SMART! Happy Brewing! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cappuccino maker , my family loves it ! Recommend!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing your feedback Annie! We are thrilled to hear that you’re enjoying your K-Cafe SMART coffee maker. Happy brewing! KeurigCare

  • Rated 4 out of 5 stars

    Great, but not needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. I believe the whole system is great but the smart features and the app are not needed. Just save money and get the cheap Keurig that does the same them with the same pods.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello Jason, thank you for taking the time to share your review and feedback with us. We appreciate it! KeurigCare

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    wonderful

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and looks so good in my kitchen. Perfect to save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my wife, she hasn’t been to Starbucks since, and my kids have enjoyed making the cold drink refreshers with it as well.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We love hearing this Jon! We're happy to hear that your wife is loving her K-Cafe SMART coffee maker! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Keurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the Keurig coffee maker, we enjoy making coffee every morning.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're delighted to hear that you both enjoy your K-Cafe SMART coffee maker. Thank you for having us a part of your family. Happy brewing! KeurigCare