Customer Ratings & Reviews

One of the best coffee makers I’ve bought, easy to use

Complete coffee shop experience without the price tag!!!

I bought this for my mom for Christmas to help her make coffee ready to go for work everyday. she likes it. She tells me it helps her out everyday. Using the wireless settings and other gadgets are really useful it was worth buying.

Love this coffee maker. So much better that the older version. It froths the milk perfectly and it stays hot, The flavor of the coffee taste so much bolder than the older Keurig .

Amazing Keurig. Best coffee machine we have ever owned.

This was a gift to my wife, she must have coffee every morning, during work days she had to wake up very early only to make coffee, now is just a pre set the night before, set your time for next day and you are ready to go!!!

I love my new Keurig!! It’s so cool how it knows what kind of pods you use. Being able to really customize my cup of coffee is wonderful and since we each drink it differently, it’s really handy. I haven’t tried the frother yet but soon!

This Keurig has been the most amazing thing i ever bought, has temp settings, app directions iced cold, latte (foamy)why go to a fancy coffee shop when you have yours with this machine at home.

Good but the quality is not the best but 7/10 good

It was working perfect, until it stopped working about a month ago

Everything I was expecting from keurig! No more spending on lattes, I can make them at home with this machine! Very happy with my purchase.

Here’s a clearer and more professional version of your feedback: “The frother is disappointing. The power stops working after just a few weeks, and even when it does work, it often fails to froth milk properly. On rare occasions, it performs well, but that’s not consistent. We handled it with care, yet the performance was unreliable. Thanks to Best Buy’s return policy, we were able to exchange it for a replacement, but the new one was even worse—completely stopped working after a few months. To be clear, my review is solely about the frother; everything else works fine.”

My third keurig and by far my favorite. The physical buttons are much more responsive than any of the prior touch screens, the water jug is the easiest to refill and also to tell if its getting dirty. The area the pod goes in is much simpler and easier to clean.

Nothing but trouble with this thing since we bought it in 2023. The milk frother works so rarely that I stopped trying to use it, the wi-fi connectivity goes out sometimes and won't reconnect for weeks, and I could have kept using it but the past week it stopped producing a decent cup of coffee. Either there's 4 streams of pure water and coffee grounds everywhere, or it's making a stream of coffee so weak it looks like tea and tastes like coffee water.

This was a gift for my husband. I’m not a coffee connoisseur, but I can tell you I had a cup or two since purchasing this coffee maker. My husband can’t stop using it!!!

My wife loves it. She says Starbucks has moved into the house.

First of all the box came it was all busted up into the merchandise went to return it to the store in holland , Ohio. Since it was on sale when I returned it, it wasn’t on sale anymore and they would not honor it so I decided not to buy it again because they were gonna charge me an extra $15 customer service over there is absolutely awful would never buy from that Best Buy ever again

My Keurig Coffee maker is just what I needed! It's my 2nd 1 that I've own and the latest model that's out!

Purchased this through Geek Squad services to replace our Keurig that stopped working.

Love the recipe it suggest when using the app. Super easy to operate