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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2899 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,899 reviews
  • Rated 4 out of 5 stars

    Needs small improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job same as older unit only complaint would be the coffee pod splashes the carafe when in use so you maybe washing it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service. Employees were wonderful and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect coffee machine to compromise between k-cups and traditional coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    Wish it was better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this until it stopped working. Brought it back in because I had purchased the extended warranty to get a replacement, got it home and the replacement was broken as well. Took it back and got a full refund. Will not waste my money again. So upset that it isn’t working as intended, love the whole pot or single cup options.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Katie, we appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Rated 5 out of 5 stars

    ALexM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great for just one quick cup of coffee or a full pot for those lazy Sunday mornings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional coffee pot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love that I can have both ground coffee or a k-cup in the same machine! Does not come the a reusable filter but you can pick one up around $13.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your kind words. We are so happy you are loving your K-Duo. Enjoy! KeurigCare

  • Rated 5 out of 5 stars

    Awesome coffeemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my Kuerig. The k- cups are great for just myself. Being able to have a machine that allows a pot is great for when I have company.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are so glad to hear that you are enjoying your K-Duo. Thanks for brewing the love! KeurigCare

  • Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    husband love it has a little bit of a lag to warm up water. but nothing horrible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job with an interesting combo of single cup and "pot sized" brews. Made it possible to put my old 10-cup brewer away!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Damaged shipment, could not be replaced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift was damaged in shipment; however, box was not opened until Christmas day. Was disappointed that this gift could not be replaced. Was told that this item would not be restocked. It was a good price and cannot be bought for this price at other stores. I hated to disappoint my son who had made this request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the option to make a single serving or a pot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo coffee pot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to brew regular coffee, the wife loves the Kcups / I’m glad they came out with this combo it works great and saves space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife to slow down costs to SB, but it still didn’t work, just makes her drink more coffee. Lol It does have a hard access to fill the water

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are happy to hear she is enjoying the new brewer! Thank you for your feedback. KeurigCare

  • Rated 5 out of 5 stars

    Coffee for days !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works perfectly !! Highly recommend. Individual cups or a whole pot how could you go wrong !?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of both worlds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! It’s great for the days when it’s just me or when I have company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Day goes great with coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and makes delicious coffee….. Hot just at the right temperature…..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fancy and Nice Design - But Not the Greatest Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like really strong coffee, and use 1 high rounded tablespoon of grounds per cup, making only 6 at a time. So, I can not imagine making 12 cups in this maker; the basket is just too small. Putting 12 tablespoons in the basket would make it overflow ... The Cup and Ounce increments start at 6, so there's NO 4 cup option for the carafe, or 4 ounce option for the single cup brewer, which I prefer, and that is NOT GOOD, as the coffee comes out just TOO weak, even using the STRONG mode button. I don't buy K-cups and the unit did not come with the single cup insert for using one's own coffee. The warming burner turns on only after the carafe brewing completes. That's not bad, and it can be preheated by turning the unit on and Holding the Carafe button until the RED light glows, but it turns off once brewing is started. Funny. Although I kinda like this coffee maker, I'm thinking of returning it before the return period expires. Thanks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kerrigan machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice coffee maker. I like the ease of making more cups of coffee when we ha e company and my one cup everyday before heading to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Combo Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this combo coffee maker. Not much new info to add with all the other reviews. Solid construction and runs like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I love it! I used to throw out so much coffee and now I use my personal My K-CUP and use my own grounded coffee

    I would recommend this to a friend