Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. Keurig - K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer - Black.
  • Angle. Keurig - K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer - Black.
  • Left. Keurig - K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer - Black.
  • Alt View 11. Keurig - K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer - Black.
  • Alt View 12. Keurig - K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer - Black.
  • Alt View 14. Keurig - K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer - Black.
  • Alt View 15. Keurig - K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer - Black.
  • Alt View 17. Keurig - K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer - Black.
  • Alt View 18. Keurig - K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer - Black.
  • Alt View 19. Keurig - K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer - Black.
  • See the K-Duo make a cup and carafe of coffee video 0 minutes 54 seconds

Keurig - K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer - Black

Model:
5000204977
SKU:
6355731
Highly rated by customers for:
Your price for this item is $161.99
Clearance
The comparable value price is $189.99

Customer reviews

Rating 4.5 out of 5 stars with 2895 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,895 reviews

  • Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except the heating plate for the coffee pot could be hotter

    I would recommend this to a friend

  • The maker

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my coffee maker I always get what I need at Best Buy.

    I would recommend this to a friend

  • Good and easy to make coffee

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly having 2 option for different people that enjoy coffee

    I would recommend this to a friend

  • Coffee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, had to return the first one due to the heat element stop working

    I would recommend this to a friend

  • Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good for single cup or to have a pot ready for the family. Convenient

    I would recommend this to a friend

  • Great taste

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coffee maker and very convenient. Love the ability to select “Strong” brew.

    I would recommend this to a friend

  • Keurig Duo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker, I just wish it was WiFi compatible to connect with Alexa.

    I would recommend this to a friend

  • nice machine good looking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife loves it as it was a gift for her. product was as it claimed i got what i paid for.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate you taking the time to share this and we really appreciate the love! Happy Brewing! KeurigCare

  • coffee

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coffee machine!! keurig is the best don't recommend anything else

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I enjoy having the choice of brewing a single cup or an entire pot.

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product. No issues at all. Perfect combination for k cups and carafe.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We love, love, love hearing this! Thank you for taking the time to give us your feedback. Happy brewing, Brendan! KeurigCare

  • Great coffee maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this coffee maker. Its the best of both worlds

    I would recommend this to a friend

  • Kuerig Duel Coffee Maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the dual feature, enjoying awesome brewed coffee.

    I would recommend this to a friend

  • Nice brewer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it but it isn’t as high quality as my other keurig brewers

    I would recommend this to a friend

  • Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i was looking for took me a while to choose but glad i picked this one

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We just love hearing this! Enjoy! KeurigCare

  • Best Coffee Maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it, works for multiple cups or single to stay or go cup.

    I would recommend this to a friend

  • Coffeelecious

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, it was a gift from my wife. I'm so pleased. I have my own Starbucks station

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome, exceeded my expatiation.. customer service was awesome too

    I would recommend this to a friend

  • Fantastic Coffee Maker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is just great does everything it is supposed to do we just love it.....

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks so much for brewing the love with your new K-Duo coffee maker! KeurigCare

  • Not pleased

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clock/timer function will not stay set. Defeats the purpose of brewing coffee for my husband who leaves for work at 4 am. And he’s tech challenged. LOL. Returning the unit and purchasing another brand.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello and thank you for your review Karen. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Duo coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call! KeurigCare

Page 118, Showing 2,341-2,360 of 2,895 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.