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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2899 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,899 reviews
  • Pros mentioned:
    Single serve

    Rated 5 out of 5 stars

    I really like the single cup feature on this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I have a coffee maker that will make a thermos full of coffee - - or a single cup when I want it. I'm the only one at home that drinks coffee, so I rarely need to make more than one cup at a time. Also, I'm having fun trying out the different types of coffee I can buy in PODS. I no longer have to make 6-8 cups of coffee and then keep reheating it all day. Fresh and hot is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Holiday Brewing Choice is a Winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, so I had to wait to see if it did the job! My family loved this coffee maker and having a single serve and 12-cup pot choice was great. Very well made and worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. does the job. Makes pretty good coffee. The wide lid is convenient when filling with water. so far no grounds after brewing and no burnt flavor. once we figured out programming it was dependable waking up to hot coffee. Seems like a fair value for what we paid. Having K-Cup with the brewer is a nice convenience. overall I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Single serve

    Rated 5 out of 5 stars

    Provides many options for single cups to pots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this Keurig from the Elite. We wanted to be able to make pots of coffee for when guests come over, but still be able to have the single serve option. We are very happy with this purchase. Only option that I wish it had was a way to use the strong function for a pot of coffee, but seems to only work for single serve options. Overall I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Works great !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity of use. Is easy to set up. Really seems well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Keurig, one of the best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Keurig is a quality coffee maker . We had a problem with one of our purchases of this item, but Best Buy replaced it under my Total Tech plan and it has been smooth sailing so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Much easier to use, no special filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to use than our other Keurig carafe pot. You don’t need a special filter to use this machine. You just use regular coffee filters. If someone wants to use the single cup feature while you have a pot that is still on the warmer, it’s easy to temporarily shut off the warmer, make your single cup, and then turn the warmer back on for the pot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine. The combo makes so much sense, its easy to use, and when we know we are going to put down a few cups we use the "pot" side and it shares a water reservoir which is nice

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Space Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas and she loves it. We need to free up some counter space because having a Keurig and a coffee pot took up a lot of space. This Keurig is about the same size and her old one and it has a coffee pot with it. It took a little time to figure out how to program it to make coffee in the morning but we figured it just fine. I would recommend this

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for taking the time to review your K-Duo. We appreciate the feedback! Enjoy! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Grandpa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for automatic brewing is pretty easy . I like the feature of having the option to brew coffee either a cup a a time or a whole pot... saves counter space. I am a little disappointed that the warming surface seems to be easily scratched. It is also tricky to pour a cup without dripping a few drops on the counter from the lip of the carafe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good cup of coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Keurig K-duo make a very good cup of coffee. Quick and easy to use with a large water reservoir that helps to minimize refills. Overall we are very pleased with this coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Single serve

    Rated 5 out of 5 stars

    Easy and efgicient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option of single cup or carafe. It’s quick and coffee tastes great!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review. We are happy you are loving your K-Duo! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First Keurig for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to have the flexibility of single cup serving, so I made the investment. This unit is very easy to use and performs without flaw, and it is very easy to clean. There is a slight lag from the time you turn on, to the time it starts brewing, but this is nothing I can't get use to. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use . Good coffee all the time with the pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s just face it you can’t go wrong with a Keurig coffee machine.. like ever! This is the third or third one that I have bought as a gift for my son. This is a much more simple and affordable version of the first one with the neon light at blue lights on it that I’d first bought him when he graduated from high school the other ones worked just fine but this one was more compact and suited his needs better works excellent they last a long time this product seems to be doing well the last couple years, I would definitely buy this again. As a matter fact I think I did for myself Lol”.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Perfect for entertaining

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with multi-output. Sleek design and the coffee tastes good.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for taking the time to review your K-Duo. We appreciate the feedback! Enjoy! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keurig 2 in 1 coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Bunn coffee maker for years as well as a Keurig single serve. Coffee maker had to be replaced and found this which takes up less counter space and works beautifully. Love my two in one coffee maker. So easy to use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Versatile Quality Coffeemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee, whether by the cup or by the pot! I also like the options to brew different sizes from the single pod side, 10oz, 12oz, normal or strong, etc. It’s nicely built, too. The only drawback for me is the water tank location, which is on the back. Affects where you might want to put the coffeemaker. Overall, it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Pretty awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents loved this as an anniversary gift! They had the keurig mini, and would frustratingly make cup after cup . Now they wake up to a fresh pot, and can make a quick if they are on the go. This is great. 

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great coffee maker, terrible carafe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coffee maker. Brews quickly, and the coffee tastes great. It is easy to switch from carafe to pods, and there is flexibility in cup size and cups. However, the carafe has a major design flaw. You cannot pour into the cup without getting coffee all over the bar and floor. Big disappointment for a respected name brand.

    No, I would not recommend this to a friend