Customer Ratings & Reviews
- Model:
- 5000204977
- |
- SKU:
- 6355731
Customer reviews
Rating 4.5 out of 5 stars with 2895 reviews
(2,895 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great coffee maker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife had been searching for a coffeemaker for a while and always seemed to go back to this one. She found it very easy to use. She’s mostly used the single serve for her morning coffee, but enjoys knowing she is set for when family comes over.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thanks for brewing the love!
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Keurig K-Duo
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After many years and many cups of coffee, our Keurig coffee maker gave up. While looking for new ones, we came across the Keurig K-Duo. This was perfect for our needs. We still could make our single cups, and make a pot if we had guests and they wouldn’t have to wait for the individual ones.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Worth the hot cup of coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product , the 2 in 1 coffe maker. I can make either single servce kcup or pot of coffee depending on who is home. Works great, easy to clean, and easy to use. My only issue with it is the Temperature. It could be alittle hotter. Overall i do love this keurig
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent coffee machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wry easy to use. At first I thought it was going to be complicated first thing in the morning, with all the buttons, but it’s intuitive and easy. I like having a separate reservoir for water on the back, it’s much neater to fill that’s pouring in water from the carafe.
I would recommend this to a friend - Pros mentioned:Single serve
Rated 5 out of 5 stars
Great coffee maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that I can make single serving using a pod or I can make a few servings using a filter.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Best of Two Worlds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee maker is the best of two worlds. I like the fact that if you get up and need a cup of coffee to go as you are getting ready for work, make a single pod. You are on the weekend and you have your entire family getting up to have breakfast, you make an entire pot. Great coffee maker.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 2 out of 5 stars
Electronic & Control Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really hate to give this Keurig a bad review and I returned the first one and got a new one in hopes I just got a bad one, but no such luck. We got this K-Duo because our vacation rental had it last year and it was great. The first one I bought from the moment I plugged it in the "descale" light was on and could not be reset, nor would it make a pot of coffee. I tried everything to reset but it would not fix itself. I returned and bought the same model, thinking I got a bad one. The second one also had issues, while it made great coffee the AUTO BREW would not work and in our house we use the AUTO BREW feature every morning so we come down to a fresh pot of coffee already brewed. This one refused to AUTO BREW, I did everything right, I even watched several videos thinking it must be me, but nope it flat out will not work on the AUTO timer. I didn't want to give it a one-star review because it does make great coffee, but it seems it is riddled with electronic control problems. If Keurig can fix these control issues they'd have an awesome product.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello Bobby and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Love two functions in 1 coffee maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept on choosing single servings vs. making for more than 1 person. Had it 5 months now and love it. Only comment for improvement would be the mouth of the coffee pot is easy to spill a little onto the outside if you pour too quickly. It is the easiest pot to clean though because tho top is not tapered in.
I would recommend this to a friend - Pros mentioned:Design
Rated 3 out of 5 stars
Loved it, but ran into problems. Quality control?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to buy my first Keurig. The K-Duo is a beautiful design both cosmetically and functionally. My wife and I wanted to brew big pots in the morning and either single serves when it was only one of us or for a cup of coffee or tea during the day or afternoon. It worked great for a few weeks. We may have ran into the same problem another reviewer did. We start to brew the pot and it stops after only a small amount and won't finish the pot (wasting our coffee). I then hear what sounds like a pump and/or motor going until the unit turns off. I will be contacting Customer Service and/or returning. I really want a replacement and I hope this is simply a rare defective unit, not a problem with K-Duo in general.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. We do take this feedback very seriously and are confident our Customer Care team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.
- Cons mentioned:Water reservoir
Rated 4 out of 5 stars
Nice product pay attention to fill line.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It produces great results. Do not fill past the full line. It will break. It’s happened to me bc I wasn’t paying attention but I keep buying it. Beyond that wonderful product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
AAA+++
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an awesome coffee maker. We use it for a single use and when we have company over to entertain we can meet in guards your badge. Looks fancy on my countertop. Super easy to clean easy to work. Bought it still working great.
I would recommend this to a friendBrand response from Keurig Care
Posted .We’re so glad to hear that you’re enjoying your new K-Duo coffee maker! Thank you for sharing the love! Happy brewing!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. The only feature I needed to search for was how to keep the pot and warm after the burner had turned off. This is simple. Turn on the coffee maker and press the carafe button until the light comes on.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 4 out of 5 stars
Awesome coffee maker!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the perfect pot of coffee only gripe is I wish the auto feature worked for the just turning the machine on like my previous keurigs.
I would recommend this to a friend Rated 4 out of 5 stars
Great coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very good machine. No problems, I can wake in the morning to a fresh pot of coffee by using the timer. Single use has nice features for size and strength. My only criticism is that the carafe doesn’t keep the coffee as hot as I would like.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great coffee maker!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this coffeemaker. The height is lower than others and I love that. Easy to put the water in, easy to use. Love the single coffee part always, I use that, my husband use the pot size. Pot pour spout is square, I really like that. Just overall a good pot well worth the money!!
I would recommend this to a friend - Pros mentioned:Single serve
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I would own a Keurig but my daughter convinced me how great it is to have one so I got one with the old fashioned coffee pot on one side and the K-Cup on the other side I love it I can still make a big pot of coffee on the weekends and a quick K-Cup on the way to work is so handy and nice
I would recommend this to a friendBrand response from Keurig Care
Posted .Welcome to the Keurig family. Thanks for brewing the love!
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Perfect combination!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect combination for our office! Works well just like any Keurig product – highly recommend!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Upgrade is even better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean and use! Very satisfied. I upgraded from a single k cup coffeemaker
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Works great and has a great compact design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for the single brew Keurig 2.0. Easy to use and fill reservoir. Compact design takes up less counter space
I would recommend this to a friend Rated 5 out of 5 stars
Love the combination of single cup & pot of coffee
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've liked Keurig for several years now. I didn't care for having a full coffee pot machine and a separate one for Keurig. Now this can do both AND the water is one tank. It heats the water quickly and it works like a charm. I can make a pot of coffee for myself & husband can get a cup of tea. I like that it will keep a pot hot for about 2 hours so you can go back & get a refill. This review is 9 months after purchase and I still am as pleased as the day we bought it. Only improvement I would suggest to the manufacturer is a RED light to let you know the water is getting low. The tank is completely hidden behind the machine so one time I was wondering why it didn't run...Oh low on water. ;-) Would buy again.
I would recommend this to a friend










