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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2899 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,899 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly, there were only two models on the shelf, so this was kindof a dice roll. This is my 4th Keurig over the years. Previous three broke, so I’m not sure this is “better” yet, but so far it is my favorite. Simplest, most intuitive way to make coffee two ways. Love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this. Easy to remove tank, the machine feels durable, the lid for the filter holder closes on its own so it doesn’t slam shut, and it is programmable. Love having the option for either. Highly recommended for every coffee lover!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your K-Duo! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    I love the Keurig machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I see the Keurig machine, is one of the best appliances you’ll ever own. Makes a good cup of coffee, tea, hot chocolate perfectly every time. Had it now for almost 2 years and it hasn’t let me down yet.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    Electronic & Control Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate to give this Keurig a bad review and I returned the first one and got a new one in hopes I just got a bad one, but no such luck. We got this K-Duo because our vacation rental had it last year and it was great. The first one I bought from the moment I plugged it in the "descale" light was on and could not be reset, nor would it make a pot of coffee. I tried everything to reset but it would not fix itself. I returned and bought the same model, thinking I got a bad one. The second one also had issues, while it made great coffee the AUTO BREW would not work and in our house we use the AUTO BREW feature every morning so we come down to a fresh pot of coffee already brewed. This one refused to AUTO BREW, I did everything right, I even watched several videos thinking it must be me, but nope it flat out will not work on the AUTO timer. I didn't want to give it a one-star review because it does make great coffee, but it seems it is riddled with electronic control problems. If Keurig can fix these control issues they'd have an awesome product.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello Bobby and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you! KeurigCare

  • Rated 4 out of 5 stars

    Nice duo machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This duo machine is perfect for those that make pots of coffee on some days and c single cups another. It is a it cumbersome though and the control buttons were confusing at first.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love the Keurig K-Duo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had two Keurig 2.0 brewers. We wanted to be able to brew a pot of coffee like on Saturdays when we drink more coffee or when we have guests, and still have the convenience of the single serve during the work week. This has proven to be a great combination of single serve and carafe. LOVE IT!!!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your new K-Duo! Thank you for sharing the love! Happy brewing! KeurigCare

  • Pros mentioned:
    Single serve

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is so great. Having the option to have a whole pot of coffee or a single serve is amazing. It's supper simple to set up and can basically start right out the box. It's a little bulky but it's worth it because the water reservoir is amazing to hold enough water.

    I would recommend this to a friend
  • Pros mentioned:
    Single serve

    Rated 5 out of 5 stars

    best coffee maker ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker, it lets me use my favorite coffee (pods) and also make my husbands kind in the carafe.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Keurig machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal on this Keurig machine not only do we have the singleserve but we also have the carafe, very nice looking set up and the strong option on the single serve is a great add on. I would recommend purchasing a gold tone filter for brewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the coffee maker. Money wise is not expensive and I love the color it match our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A joy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility of this and how nice it looks on my countertop. This replaced my old Keurig from college that only brewed up to a 10oz cup with a single K cup. I like how I can make a pot of coffee with ease and put off having to buy more K cups if need be.

    I would recommend this to a friend
  • Pros mentioned:
    Single serve

    Rated 4 out of 5 stars

    Keurig Dou

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Keurig Duo because it can be either a single serve or multiple serve. Plus someone can have a flavored coffee if they want instead of the pot that's was made. This is my fourth Keurig purchase in the last eight years. I just wish they would hold up better.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee lovers dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolutely amazing gift. Got it for my mom, and she’s in love with it. She’s been asking for a Keurig coffee maker for the longest. But the coffee maker itself is fantastic. If you don’t wanna use pods you have the option by putting in your coffee filters and it’s awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Enjoying my Keurig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Keurig Duo. I can program my pot of coffee for the morning and make K-cups with the same machine. I had a dual Hamilton and later a dual Cuisinart. But both made great pots of coffee but both had difficulties with the K-Cups.now, problem solved. And I got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Awesome coffee maker!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the perfect pot of coffee only gripe is I wish the auto feature worked for the just turning the machine on like my previous keurigs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great appliance. A very good purchase. Easy to use and maintain

    I would recommend this to a friend
  • Cons mentioned:
    Water reservoir

    Rated 4 out of 5 stars

    Keurig K-Duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and does what it is supposed to go. I wish the water reservoir was a bit larger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wary about buying this because of some negative reviews but it has exceeded my expectations. Love the dual feature- and the fresh coffee is hot. I have it a month now and it's used frequently. If carafe is full, it can have a slightly leaky pour but we mainly use 6/8 cups level and not a problem. Filling from the back slightly awkward if machine is on the countertop under cabinets but well worth it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase for a new Keurig was very good. Although different than the other one, it was so easy and somehow better than the other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Morning People

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for anyone who wakes up on a schedule as you can set a timer for your coffee to be ready when you're up, or if you dont trust that as some people are worryful or wake up at different times you can just throw a k pod in and have a good cup of coffee in a flash

    I would recommend this to a friend