Customer Ratings & Reviews
- Model:
- 5000204977
- |
- SKU:
- 6355731
Customer reviews
Rating 4.5 out of 5 stars with 2895 reviews
(2,895 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best of Both Worlds for Coffee
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Coffee maker. Big household so we make plenty of coffee. It does make it quickly
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new coffee pot love love love this!!! Glad with the choice of full pot or k cup!
I would recommend this to a friendRated 5 out of 5 stars
Excellent product!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and very easy to use. Extremely satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Coffee Made Easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee maker I’ve ever owned! Highly recomened!
I would recommend this to a friendRated 3 out of 5 stars
Warming plate finish failure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The finish on the warming plate for the coffee pot is already peeling off and it is only 26 days that I have had it.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! We don't like the sound of that Debra. We suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
Rated 5 out of 5 stars
Best Investment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works perfectly for both brewing and kcups!!
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review Joel. We're glad you're enjoying your K-Duo coffee maker.
Rated 5 out of 5 stars
Super Duper Awesome Caw'fee Machine Whay !
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Duper Awesome Caw'fee Machine Whay ! I i i Zordan
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, great quality,very fast delivery. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Keurig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really liking my new coffee maker Well spent.
I would recommend this to a friendRated 1 out of 5 stars
stopped working 1 year 3 months after purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoyingly, this coffee maker stopped working after only a 1 year and 3 months.. Since 3 months past warranty, Keurig won't replace item and offered a 25% discount towards a new one. I am EXTREMELY disappointed with this purchase as coffee makers in the past have lasted 5-10 years. On top of this issue, we mainly used k-cups side, which made an ok cup of coffee, but I never felt that the carafe brewed a very good cup of coffee. It also cannot use a gold filter so that's yet another annoyance, you need to use paper filters which I think changes the coffee taste. Overall very disappointed!
No, I would not recommend this to a friendRated 2 out of 5 stars
Don’t waste your money.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this coffee machine since September. It has been a headache. It often does not brew proper amount of coffee. I will select 8 cups and this is my end result as shown in the picture. We have cleaned it once a week and it will brew a small amount and then just stop. Very disappointed in this product.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Have you tried reaching out to our Consumer Care team regarding your K-Duo coffee maker Shelby? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Rated 1 out of 5 stars
Poor design coffee machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the concept of one machine with two functions but there’s multiple design flaws that Keurig should work on. Machine over time stopped recognizing that these is water and have to disconnect from wall and reconnect for it to know there is water in compartment. Second design problem that the carafe leaks when serving coffee. It does not matter the position I use when serving. Have to have a towel there to control the mess. Ready to throw away
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We certainly wouldn't expect this from one of our brewers. Our Customer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased November 2023, by April 2024 it was dead. During the few short months it did work it was infuriating, getting more coffee on the counter than in the cup. Do yourself a favor and do NOT buy this coffee maker.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry that your K-Duo coffee maker is not working properly Mike. Please call our Consumer Care team at 866-901-2739 so we can assist you with this issue.
Rated 3 out of 5 stars
Luke warm coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of having the carafe and the pods. Unfortunately, when using the carafe the coffee is not an ideal temp. I have to microwave it to warm it up. Wouldn’t buy it if I’d known that was going to be an issue.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Rated 1 out of 5 stars
Very disappointed in longevity
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 months into owning this paint is already peeling where the pot sits, very disappointing with how much this cost and it already showing wear and tear and I only use it on the weekends
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for sharing your review and feedback. We will be sure to pass along your comments to the appropriate team. If you need any further assistance, please reach out to our Consumer Care team at 866-901-2739.
- Pros mentioned:Coffee quality, Ease of useCons mentioned:Water reservoir
Rated 4 out of 5 stars
Nice well built unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice coffee maker! Well built & easy to use. I love my single side & the carafe. I have not found the carafe to be leaky like other reviews mentioned. My only complaint is the need to leave water in the reserve to brew. Unlike other makers, this one isn't a measure & brew. It requires a certain level of water to brew but does not use up all the water on one brew. Being on well water (even though it's filtered), I prefer not leaving standing water. I do wish the reusable filter came with the unit but it can be purchased separately.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 4 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Keurig K-Duo is a versatile coffee maker that’s perfect for both solo mornings and hosting guests. The single-serve side works great with K-Cups and brews fast, while the 12-cup carafe is perfect for sharing or sipping throughout the day. It's easy to use, with simple controls and a sleek black design. The only downside is it takes up a bit more counter space than single-function machines. Overall, a solid choice for anyone who wants the best of both worlds.
I would recommend this to a friend - Pros mentioned:Single serve, Size
Rated 5 out of 5 stars
Keurig Duo review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Keurig. I'm very pleased with the duo style that I chose for cost efficiency and versatility of making one pod cup or a pot of coffee for guests. It is a space saver taking up no more space than a regular coffee pot. The reservoir is in the back and is removable and easy to fill. I like the options for making single pod cups as strong or not and 6 cup or 8 cup size. Water takes no time to heat up. There's a timer and digital clock if you like those features. Downside is that coffee pods are costly and this model doesn't come with reusable filters so I've had to purchase both of those separately at added cost. Best Buy was higher priced for this item than Staples, however Best Buy matched Staples price which I was pleased about that as I purchased this with my rewards. It cost me $19.00 final price!
I would recommend this to a friend - Pros mentioned:Coffee quality, DesignCons mentioned:Noise level
Rated 4 out of 5 stars
Just short of great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it a lot. works well and is fast at single cups and full pots. Downside is noise. It makes a lot of noise when brewing and preheating. also its not heavy duty like the higher-end Keurigs you can buy. That said, for the price it does its job well and looks very nice on the counter. If I could do 4.5 starts I would. Maybe one other note. To brew a cup you press power, cup, strong(if you like it that way) size(in oz) and start. As many as FIVE buttons before it starts. My old-school unit was power and start. so this will bug you, or it won't. Me its a bit much.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
GET IT GET IT GET IT 100% WORTH IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to wait some time before I posted a review because I really wanted to test the quality, performance and durability of this coffee maker, and let me just tell you that it DOES NOT DISSAPOINT! I got this Keuring dual coffee maker because I wanted to have the option to make a full pot of coffee for a few people, or just one cup for myself! I have had it for over aa month and it work perfectly well! My favorite feature is the auto option to set up a timer and it will brew your coffee at the time you want! I LOVE IT! Specially since I work really early, any little time I can save before I go to work is just great! I honestly highly recommend this Keurig Coffee maker! Its seriously everything I wanted in a coffee maker!
I would recommend this to a friend










