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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2899 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,899 reviews
  • Rated 5 out of 5 stars

    Keurig

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker. I'm able to use coffee grounds and k cupes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FINALLY I GOT THE BEST COFFEE MAKER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting this coffee maker for years! I got the best coffee maker because I can do a pot of coffee or a single cup! Only problem I have is I just recently purchased 4 big cans of coffee so I have to use a reusable K-cup.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idea is good. Like to be able to brew a pot or a k cup. I don't know if its me or just my pot but i can't seem to ever pour a cup of coffee without it getting all over the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait to see how it works. Purchased as a Christmas gift. I haven't used it yet, so I can't really say how it works. My last Keurig was awesome. Donated it to someone else to upgrade to this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dual use option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes coffee and really like the pod or pot option. Just wish the pot did not drip on every pour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible options with this Keurig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my options with my new Keurig. Single cup or a full pot! I do wish the water containers was still on the side and the clock was not on top but overall I love having both ways to enjoy coffee!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was very happy to combine two appliances on our counter into one. But after brewing enough pots to get used to this design I am not too impressed. The main coffee pot is missing a 3-4 cup (1-2 cup) brew selection. Having to select 6 cups is too much and a waste of grounds. I have purchased an OEM brand Kuerig K-cup adapter so I can use standard coffee grounds but it is still weak even when pressing the “Strong” selection. So far I still like my standard Krups coffee maker and Keurig K-cup as separates.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keurig coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my fiance for Mother's day and she loves it. Especially the flexibility of being able to brew a whole pot or just a cup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great engineering change...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ideal coffee pot......one at time or a whole pot for the family.......I highly suggest getting the tray that this can sit on and it has a drawer you pull out to hold the K cups for making a single cup of coffee.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality , well worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the morning when you just want one cup or if you want a full pot of coffee or tea or hot chocolate . Overall a versatile product.The variety of coffees and other products is unbelievable

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are very happy to hear that you are enjoying the versatility of the K-Duo coffee maker. Thank you for taking the time to share your feedback. Enjoy! KeurigCare

  • Rated 4 out of 5 stars

    Descaling often is required

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keurig - K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer - is good - but always seems to be descaled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    K cups or pots

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing that always bothered me about the keurig was not being able to make a pot of coffee when I knew I was going to need several cups of coffee that day. This fixes that problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits my needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker. It fits my needs completely. I do feel I was overcharged buying it at Best Buy. I've seen the same coffee maker at other stores for $70 less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud when brewing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is very loud, when it’s starting to brew. But, the coffee comes out piping hot. Also, the water line marker should extend to the side of the machine. I have to pull it out from the wall to see the water line.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Daily coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the K-Duo 12-cup coffee maker is average. It heats fast and brews well. The auto brew function is convenient but does not allow for the option of a strong brew. Be careful not to pour too fast, the coffee pot lid has the tendency to leak out of the top. Good daily coffee maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice combo coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient single tank makes it easy to choose which coffee u want to drink. Only thing missing is a alarm when it ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect machine for a busy family.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a busy family and lazy Saturdays! We were able to get rid of our single serve K Cup machine and our large coffee pot. We have saved so much countertop space purchasing this. We absolutely love it! Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works well and I can have my single pods from the keurig or brew a pot of Starbucks grounds or whatever I want for the fam. Works well to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LuvKerig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live my Keurig! I love Best Buy 0prices! It was delivered timely as promised. So thankful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fits counter nicely. Enjoying the coffee

    I would recommend this to a friend