Customer Ratings & Reviews

We love it! We both drink coffee all day every day, but I don't mind heating it up, and he prefers a 'fresh' cup, so this is a win/win for us :) Pretty quick heat up process.

I moved to this from a Keurig 2 so that I could make a pot of coffee once in awhile. It works great but I wish the water reservoir was bigger, It does work great with my big coffee cups on the K-cup side.

"The lonely Pot" by Edward M Buy the k-cup and coffee pot combo, you'll be glad you did, don't you see. I mostly use the k-cup for my coffee, because it's a lot easier than making a pot would ever be.

Very reliable! Love the cleanibility. Very worth it

So easy to set up . Got it as a promotion gift for my friend who doesn’t drink as much coffee as I thought he did but it’s great and the auto setting is amazing. Might buy one for myself .

Love everything about this model except for two things: (1) For the price point, it the lever should be metal instead of plastic and (2) the coffee pot spout drips if you pour to fast.

Love this coffeemaker! We upgraded to this one and are very pleased! Coffee comes out consistent.

Perfect for our needs. Flexibility of brewing used more than expected.

This duo coffee maker is a great space saver! We don't have to have a separate coffee maker and a Keurig taking up space on the kitchen counter. This unit is the size of our old coffee maker.

Upgraded this from a single cup Keurig from 2017 and there was an obvious change in the taste in the coffee. Well worth the change!

This simple device replaces a single keurig and another seperate Coffee maker. I like the reservoir filling aspect. And the duality of the product

Keurig K-Duo 12 cup Coffee Maker is great! Did have two separate coffee Makers to handle Keurig cups and for standard coffee. Love it combined. Saves so much room on the counter.

It's really hard to give this a fair review since my experience is tainted. Bought the new Keurig that punches 5 holes into the K-cup from QVC in October, by January, it was dead, along with almost everyone else on there that bought it as well. So, after my classic Keurig died in April, 2020 (Q usually has an outstanding version and price and it used to be worth the wait), and thus I waited to order. When that one died, I decided to come to Best Buy and find another. Unfortunately, I did not have the great experience this maker has provided to other purchasers. Mine had an electrical short somewhere which you could not only smell throughout the house, but you could taste it in the coffee as well. But, the main reason I disliked it was what I was concerned about prior to purchase anyway, burn possibility aside. The grounds for the coffee pot just are not brewed long enough for the grounds to actually provide flavor to the pot. Normally, I use 2 scoops per cup but with this machine, I had to use 3. That's normally because either the pot is dying, like in a percolator, or it just isn't brewing hot enough or long enough, like with this Keurig. So, I returned this and am getting a percolator, a water kettle, and the new French press makers with the filters and giving up my Keurig. I like the speed but like another reviewer said, your coffee is still going through a plastic tube in one of these and it WILL always affect the taste of the coffee, no matter how they try to make it BPA free, etc. You can't beat stainless steel and Best Buy has a great selection. Thanks too to Best Buy - probably the most outstanding company now for customer service and selection! I will be back to buy more items!

We love our Keurig. This is our second one, after having our old one for 7 years. It was time for an upgraded model. This one is great for when you have visitors and don’t want to use up all your k-cups.

Makes good tasting coffee. However, when using the carafe, the coffee starts to come through on the single cup side. I probably should complain; get an explanation.

Got this after our single cup broke. So far so good. Its great havjng the iption of mutiple cups opposed to a single cup

I love it and my mother uses it more than I do. I would buy it again and would also gift it.

Very happy with this purchase. Works well so far. No complaints

Bought this as a replacement but felt like it was a step down. This machine does not include a filter, a standby option and overall just simpler. There are cheaper Keurig models with more options.... Go with those

We needed a new coffee maker, and bought this when it was on sale at a great price. We love the fact that you have a choice of single cup or the multi cup pot.