Customer Ratings & Reviews
- Model:
- 5000204977
- |
- SKU:
- 6355731
Customer reviews
Rating 4.5 out of 5 stars with 2864 reviews
(2,864 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's easy-to-use features, its convenience, and its ability to brew both regular coffee and K-cups. However, some customers have concerns about the coffee maker's small water reservoir, durability issues, occasional leaks, and instances of it suddenly stopping working.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Easy to use
Rated 5 out of 5 stars
Best ever Coffe maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes! I saw this in-store and wasn’t sure if I wanted to purchase a new coffee maker or not. I was looking at the box and trying to figure out the features to see if it would suit my needs. My family doesn’t really go for fancy coffee types like cappuccino or lattes or anything like that on a normal basis and the box likes to promote all the different ways to make coffee, so I wasn’t sold just by looking at the box. I looked online and tried to find as much information as I could about it before buying one to replace my current single-serve coffee maker that uses plastic pods. I have been wanting to replace the pod-based system for a while because of overall cost and plastic waste that is completely unnecessary. I decided to give this coffee maker a shot and worst case scenario, I still have my old brewer and I could try to return this one. Well, it arrived and it’s even better than I expected. Something I couldn’t find anywhere online Best Buy was that it actually comes with a reusable coffee filter, so you don’t need to worry about buying paper filters (like I did). If you’d rather use paper, you can. They’re Cone No. 4 filters if you prefer to go that route. It also has a removable coffee scoop that tells you how many scoops of coffee you’ll want to use for each size of coffee cup. The only thing I didn’t like at first is that it doesn’t tell you how much coffee each setting makes. “Mug”, “XL Mug”, “Travel Mug”, “XL Travel Mug”, “Half Carafe”, “Full Carafe”. Aside from the Carafe (which comes with it) the other sizes seemed very vague and not intuitive. I have found that since using it, it’s a very simple adjustment to make going from pressing a button that had ounce measurements to just picking the right coffee cup picture. The coffee that it brews tastes amazing and it’s just as convenient to me as my old singe-serve pod brewer was. I will be recommending this product to everybody that I know that is sick of their pod brewer!
I would recommend this to a friend - Pros mentioned:Single serveCons mentioned:Leaks
Rated 2 out of 5 stars
Leaky Carafe
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a single serve K-Cup Brewer and liked it very much, but when we had company and wanted coffee, it wasn't easy to only be able to brew one cup at a time. I bought the Duo 12 Cup and Single Cup Brewer. I thought it was great but have had it a little over 2 months and the 12 cup function is useless. It brews fine but I have to take the 12 cup Carafe to the sink to pour into a cup. It leaks very bad. Looks like it comes from under the plastic (?) top of the Carafe. I find no way to tighten it or take it off. Is there another Carafe I could buy to eliminate this problem. The Single Serve works fine. It has to be leaking around the pour spout area because when you are pouring, there is no coffee at any other area of the lid. Is there a way to be able to tighten it, if that would help?
No, I would not recommend this to a friend - Pros mentioned:Single cup
Rated 5 out of 5 stars
For coffee lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have the slim single cup, but it wasn't enough coffee, we decided to switch to this combo maker, best decision ever (if you're a coffee drinker) great quality compared to other brands and affordable price, you have to pay a little more for better results!
I would recommend this to a friend - Pros mentioned:Single serve
Rated 5 out of 5 stars
Best purchase ever!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with this purchase. We have had a very old version of a Keurig for about five years and I’ve been warning an upgrade when we looked into buying this one it seemed as though it was meant to be it’s perfect for when you have more than one person to make a pot of coffee or when it’s just you to make a single cup, I really like that you have choices on the sizes of the single serve cups. we have very much enjoyed this one and I’m so beyond glad for this purchase I would recommend this Keurig to anybody.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome combo coffee maker!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my husband because he LOVES his coffee and drinks it everyday. We had a regular Keurig that he used but he wanted on his days off to be able to make a pot of coffee. We have a very small kitchen so being able to buy a coffee pot that does both the k cups and a pot of coffee was the perfect unit for us. I saw other brands and a cheaper version of this exact unit by Keurig but I’m happy I got this one. The digital display shows the time and you have the ability to make a cup or pot stronger which is great for some weaker coffees. Also this has one large water tank that feeds the individual cup side as well as the 12 cup pot side so you don’t have to refill the individual side after every cup like some other units I looked it. I saw it go on sale a few times so that made it the same price as some others units with less features so it is well worth the price! My husband loves this new coffee maker and expressed multiple times how much he has enjoyed it!
I would recommend this to a friend- Pros mentioned:Single cup, Single serve
Rated 5 out of 5 stars
Good cup of coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product to replace a old single k cup nothing was wrong with the old one . I just wanted to get one with the option to make a single ore a pot of coffee when I want to.
I would recommend this to a friend Rated 5 out of 5 stars
Great replacement for our commercial coffee maker!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the Keurig Duo to replace our big and updated commercial coffee maker and it has been a great addition to our break room! Everyone enjoys the variety of K-Cups available and when we have a conference, we can make 12 cups and keep it fresh!
I would recommend this to a friendRated 4 out of 5 stars
Liquid Gold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using Keurig's for some time now and they never disappoint but for this 12-cup pot. Don't get me wrong it does its job, but the pot was poorly designed. The pouring spout of this pot is a spiller. No matter how fast nor slow you pour it makes a mess. Am thinking of using an older pot and cutting out the drip pause when pouring an early cup sense, I never use this function anyways. Other than that, I like making a few mods to these pots and if you don't you can always buy aftermarket product to add on but beware it may void your warranty.
I would recommend this to a friend- Pros mentioned:Single serve
Rated 5 out of 5 stars
Space saving, slick, and perfect for hosting!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new updated Keurig! We have had the single serve for several years but wanted to have the option to make a whole pot too for when we have people over. It is slick and fits nicely on our counter!
I would recommend this to a friend Rated 4 out of 5 stars
Only 1 downfall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This maker is amazing! The only down side is you have to turn it in, wait for it to warm up each and every time you use it. It takes a little longer than I’d like, but overall it was a great buy for my household! One other thing and it’s and OCD thing, I definitely think they should have the measurements on the other side of the coffee pot because in order to see how many cups of coffee brewed, the handle has to go under the other side of the coffee machine. I took two photos to give the example...
I would recommend this to a friendBrand response from Keurig Care
Posted .Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.
- Pros mentioned:Single serve
Rated 5 out of 5 stars
Something for Everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For our rent house, we wanted a coffee maker that would satisfy everyone. We seem to have found it in the K-Duo Keurig. It brews a great 12-cup carafe of coffee, with auto shutoff and other good features. Also brews up a single serve K-Cup for those who prefer their own flavor. The unit is compact and sleek and looks good in our kitchen.
I would recommend this to a friend - Pros mentioned:Multi-function
Rated 5 out of 5 stars
Combo carafe & individual cup coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little combo coffee maker where you can make individual cups or a full carafe when you have more than one person, family or just friends over. It also keeps the coffee pot warm while using. It has been working really well and it’s easy to use. When you turn it on, you can select a carafe with option of how many cups or just a single cup serving and how many ounces you.
I would recommend this to a friend - Pros mentioned:Single cup
Rated 4 out of 5 stars
Mostly Perfect but a dribbler!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great coffee pot and is mostly perfect for either serving multiple cups or having a mid day single cup. My only complaint is the carafe is a serious dribbler, which is a bit irritating at times.
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 4 out of 5 stars
Great options for Dual Brew
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but don’t just love love LOVE it. It’s easy to set up , easy to use , and convenient for having the dual brew option however I’m not giving it a 5 because of its size. It is more bulky then I had hoped it would be for the space I have for it. I would love it if it were more streamlined.
I would recommend this to a friend - Pros mentioned:Single serve
Rated 5 out of 5 stars
Combo coffee machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this combo Keurig machine. For the days we don’t need a pot of coffee we can do single serve and the kids love to make hot chocolate too! We also bought the Keurig pod storage holder and the machine just sits on top.
I would recommend this to a friendBrand response from Keurig Care
Posted .We're delighted to hear that you are enjoying your K-Duo coffee maker. Thank you for having us a part of your family. Happy brewing!
- Pros mentioned:Easy to use
Rated 5 out of 5 stars
Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it.. it makes the best tasting coffee.. I use the single side unless my dad wants coffee too.. the I use the 12 cup side and it easy to use and it makes the coffee tasting awesome
I would recommend this to a friend - Pros mentioned:Single serve
Rated 5 out of 5 stars
Perfect duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! I can make my decaf pot and keep it warm and my husband can make his one high test kcup! Perfect duo!
I would recommend this to a friend Rated 5 out of 5 stars
This is what I've been missing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to give it a 5 star. It's been everything that I've expected. I've been using a Mr. Coffee maker and the Keurig single cup brewer for years. I now get more counter space with this Keurig duo brewer. It gives me options of 6,8,10, and 12oz single K-cups or 6,8,10,and 12 cups of coffee all in one Duo maker. And with the My K- cup universal reusables I can make single cups of ground coffee as well as pots of ground coffee. And lastly the taste is fantastic. What's not to like. I would high recommend buying one.
I would recommend this to a friend- Pros mentioned:Single cup
Rated 5 out of 5 stars
Double duty Keurig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the flexibility of my new coffee maker. When it’s just me I can grab a cup and when I have friends over I can make a whole pot of freshly ground coffee. It also looks great on my coffee bar. The only drawback I have found is I can’t brew a 4 cup size so I can get fresh ground for myself, smallest size is 6 cups.
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a few Keurigs and this one is the bomb! They nailed it for everyone that loves a single cup of brew or wants a pot of joe! No joke this is the one for anybody! My yeti 20oz mug fits as well! And i love that i can just run hot water for my tea!
I would recommend this to a friend