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Customer Ratings & Reviews

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The regular price is $189.99

Customer reviews

Rating 4.5 out of 5 stars with 2864 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's easy-to-use features, its convenience, and its ability to brew both regular coffee and K-cups. However, some customers have concerns about the coffee maker's small water reservoir, durability issues, occasional leaks, and instances of it suddenly stopping working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 294 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best ever Coffe maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! I saw this in-store and wasn’t sure if I wanted to purchase a new coffee maker or not. I was looking at the box and trying to figure out the features to see if it would suit my needs. My family doesn’t really go for fancy coffee types like cappuccino or lattes or anything like that on a normal basis and the box likes to promote all the different ways to make coffee, so I wasn’t sold just by looking at the box. I looked online and tried to find as much information as I could about it before buying one to replace my current single-serve coffee maker that uses plastic pods. I have been wanting to replace the pod-based system for a while because of overall cost and plastic waste that is completely unnecessary. I decided to give this coffee maker a shot and worst case scenario, I still have my old brewer and I could try to return this one. Well, it arrived and it’s even better than I expected. Something I couldn’t find anywhere online Best Buy was that it actually comes with a reusable coffee filter, so you don’t need to worry about buying paper filters (like I did). If you’d rather use paper, you can. They’re Cone No. 4 filters if you prefer to go that route. It also has a removable coffee scoop that tells you how many scoops of coffee you’ll want to use for each size of coffee cup. The only thing I didn’t like at first is that it doesn’t tell you how much coffee each setting makes. “Mug”, “XL Mug”, “Travel Mug”, “XL Travel Mug”, “Half Carafe”, “Full Carafe”. Aside from the Carafe (which comes with it) the other sizes seemed very vague and not intuitive. I have found that since using it, it’s a very simple adjustment to make going from pressing a button that had ounce measurements to just picking the right coffee cup picture. The coffee that it brews tastes amazing and it’s just as convenient to me as my old singe-serve pod brewer was. I will be recommending this product to everybody that I know that is sick of their pod brewer!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great options for Dual Brew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but don’t just love love LOVE it. It’s easy to set up , easy to use , and convenient for having the dual brew option however I’m not giving it a 5 because of its size. It is more bulky then I had hoped it would be for the space I have for it. I would love it if it were more streamlined.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. it makes the best tasting coffee.. I use the single side unless my dad wants coffee too.. the I use the 12 cup side and it easy to use and it makes the coffee tasting awesome

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Less Space more Coffee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s quick it’s quiet it’s easy to use. Two n one and the coffee comes out hot!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee machine. Love the versatility, sleek look, and ease of use. Now I have my own little coffee bar. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Keurig duo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease and convenience of this machine! Easy pots of coffee in the morning and convenient cups of whatever hot drink I want in the evening.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Single cup

    Rated 5 out of 5 stars

    Wow! What a great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this new Keurig. First of all, the coffee is great from both the regular drip coffee and the Keurig single cup. On top of that, it is soooo....... easy to use. Of course, to top that all off, it is a real space saver on the counter.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Single cup

    Rated 5 out of 5 stars

    My coffee maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thiscworks perfectly. So easy to use. Whether single cup or pot, delivers great coffee

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Multi-function

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine wore the first one out. Love the fact you dont need 2 different coffee makers if you have guests or need to wait in line

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Multi-function

    Rated 5 out of 5 stars

    Coffee lover's delight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably one of the best purchases ive made in a while. I drink the coffee from the carafe as i get ready for work, then i make a travel mug of my choice coffee before I hitcthe road. Best of both worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect coffee maker for all your needs. Not too bulky, doesn’t take up much space. Very easy to use. Staple every morning.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Single serve

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice for when you just want a single cup in the afternoon or for a pot of coffee for the family in the morning! So easy my 13 year old uses it

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Multi-function

    Rated 5 out of 5 stars

    Keurig coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, a little bit faster than the last Keurig too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Coffee Maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker, super easy and simple to use, it does everything I need it too!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Single serve

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really convenient when you have company or you just need to pop a green tea pod cup and keep moving. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Stopped working

    Rated 4 out of 5 stars

    Awesome! *for a short time :(*

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this coffee maker! I say 'loved' because it stopped working after 2 months (otherwise I'd give it 5 stars). It was returned to store and replaced with a Cuisinart duo coffee maker. Not sure what went wrong, but when trying to brew anything, pressing the brew button would turn off the machine all together. This was the first coffee maker I've had that had a separate water container, rather than pouring the water into a reservoir. I loved the separate container because it made it easier to clean, dry, and avoid calcium build up. Even though the look of the Cuisinart coffee maker is more appealing, this Keurig was overall better in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Dual functionality for single cups and carafes. Brew strength and size customization. Compatible with K-Cups and ground coffee. Programmable brew time. Easy to clean and maintain. Stylish design. Cons: The machine is a bit tall, which might not fit under all kitchen cabinets. In conclusion, the Keurig K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer is an exceptional coffee maker that offers the perfect blend of versatility and convenience. Whether you prefer single cups or large carafes, this coffee maker can handle it all with ease. Its consistent brew quality and easy maintenance make it an excellent choice for both solo coffee enthusiasts and families. I highly recommend the K-Duo for anyone seeking a high-quality, all-in-one coffee brewing solution.

    I would recommend this to a friend
  • Pros mentioned:
    Convenience, Easy to use

    Rated 5 out of 5 stars

    Simple and Easy Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use once you learn what each button does. I like the convenience of being able to use both the carafe and the pods for single use scenarios.

    I would recommend this to a friend
  • Pros mentioned:
    Convenience, Easy to use

    Rated 5 out of 5 stars

    Dcj

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to use. I like the convenience of using single cup for myself but also can use the 12 cup when I have company. It was easy to set up and instructions were very good. The instruction book makes it handy for using the coffee maker and maintaining it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Single serve

    Rated 5 out of 5 stars

    My favorite model yet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this everyday. The single serve works great and the pot makes it taste amazing. The model is easy to use and easy to clean. Some people complain about things breaking but I believe its due to how the maintain it. As long as you take care of it, it will take care of your caffeine needs! We bought this on sale as the full price seems a bit much, but if it never dropped in price it still is a great model.

    I would recommend this to a friend