Customer Ratings & Reviews

Great coffee pot. My previous keurig was over 7 years old( hopefully this one lasts as long). Descaling is a little tricky on this model. Turn the machine off hold down 8 and 12 until machine goes into descale mode then do your descale procedure

This newer updated coffee machine, hits all the right boxes, simple controls, mixture of options, without over complicated options, the new heating system is much quicker, the water reservoir, holds enough to not need refilling too often.

Works great. The design is nice as well. We have had a couple instances in which the Kcup grounds ended up in our cup of coffee; however, unsure if that is the brewer or an issue with the Kcup.

We love this one. Replaced a 10 year old Keurig and the changes and updates are nice.

Stainless looks amazing, very durable & quality made. The water cylinder is one of the biggest I’ve seen. Lasts all week compared to our old one we had to fill every 2 days. The convenient way it detached from the unit to fill is the best feature of all

By far the best Keurig I have owned and I’ve had several. This one actually brews and it probably takes a solid minute to make a cup of coffee versus pushing the water quickly through the pod. You can actually taste the coffee with this machine. I’d recommend if you want to test the flavor of your pods.

Very easy to use and customize for your own coffee

As far as brewing coffee goes, this machine works well, especially with the ability to adjust the strength of the coffee and the temperature. I find standard brews using K-cups to be a bit weak, but the ability to change the strength of the brew certainly makes a difference. Overall, this is a very well built machine, but my issue is with the poor quality pumps Keurig seems to now use across its entire line. This is a fairly expensive machine, and the pump died after only 16 months of daily use by me and my wife. It literally burned up, smoke and all. The original Keurig that we purchased around 20 years ago is probably still going, as we gave it away when we purchased a previous Keurig machine which also succumbed to a failed pump after a bit more than a year. I guess I should have stuck with the old, basic model. With two bad experiences, and noting others having a similar experience with other Keurig models, I purchased another brand for a replacement.

I got this for Christmas and I love it. The water resevoir holds more than previous models. It has a heat and strength button and you can decide on 4 different cup sizes. If you have the same preferences all the time, there are 3 program save buttons you can use to store your preference.

This machine is great. It doesnt need warm up time amd the temp is perfect. The only issue i had is the forst one went out in a year, but thanks to totaltech! It was warrantied.

Best coffee, great smelling and the maker looks great in the kitchen. However, it needed white vinegar cleaning after 2 months, then the thing finally stopped pumping water into the k cups shortly after. Normally ive had them last 2 yrs or more. Ill try another one out but always get the darn warranty.

Loved the machine for the first three months, but not happy that I can’t clear the “Descale” message. Even after running the process twice!

wonderful coffee maker. This is our second one and the water contt t iainer is very large and the whole unit is very easy to use.

Purchased for home use to make hot cocoa during the cold months and to filter water for tea. Multi-stream works great with the powder of the cocoa k-cups! Works great. 78 oz reservoir makes for less refills. Use the temp of your liking! Warm for me and HOT for the spouse!

Swapped out my older Keurig and I'm very happy with the new technology. I think it makes a stronger cup of coffee, and after many months of use I haven't had any clogging issues. It is always consistent with the cup size which is something my older Keurig never got right.

using it 4 x per day and it simply works, the buttons feel good, doesn't feel cheap at all. Easy to refill water tank and easy to clean

Stylish and compact. Love the handle on water reserve! Having the programming buttons is great if you have different tastes. Oh and that tall clear plastic tweezer looking thingy? Its part of the filtering system not mentioned in the manual. Check YouTube.

Best coffeemaker I have ever owned. Makes a nice cup of coffee and the strength of the brew can be easily adjusted. It also makes a rich iced coffee, not colored water. I love the big but compact water storage tank.

Love this coffee maker you have options from 6 0z to 12 oz. And Have 3 options for the strength of coffee, Would buy again when needed.

We loved the features of this coffee maker. Instant on/heat, no wait for the water to heat up Easy to use buttons. Program your favorite And the water reservoir - best of all Keurig's we have owned so far And nice, slim form factor But.... after less than a week of use, one morning we hear a 'pop', smell burning plastic and the until doesn't turn back on. Checked online for other user experiences and decided to get a different model. Disappointing. Of course, Best Buy stood behind the purchase and no hassle refund.