Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 1928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the K425 Single-Serve K-Cup Pod Coffee Maker's coffee quality, ease of use, and the ability to customize brew strength and size. Many also appreciate its attractive design and convenient touch screen. While some found the machine a bit noisy, the positive feedback on its functionality and features outweighs this minor drawback. The large water reservoir is another frequently praised aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 60 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Performs as expected from the reviews

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the reviews that I read said before I purchased it yes this Keurig is much louder than the previous one that I had. It also displays errors at random times with authentic 2.0 Keurig cups. I am glad I got this at a decent price otherwise I might have returned it. The random errors are frustrating because they don't clear unless I unplug it. I would only recommend it only if you can get it at decent price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You have to clean it for it to be good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second keurig I’ve had, I received a warranty replacement for my last one in store and it’s working like a dream. I had to replace it because it wasn’t measuring out water correctly. Not enough in the glass. But I love it and would definitely recommend the protection plan. They are definite worth it. Ps I would clean it with cleaning vinegar, regularly.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks for your feedback! Cheers! KeurigCare

  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Keurig 2.0 not as good as original

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original Keurig was 4 years old when it died. Did some research and replaced it with a 2.0 machine. The new one is slower to brew, noisier and harder to refill. The coffee is nice and hot a flavorful, but I miss my original Keuirg

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Consistent product. You know what you’re getting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical keurig product. Temp control does not give a really hot cup of coffee even if preheated. Also very noisy. Nice to have 508water dispenser on the side with an improved cover to fill without removing it. I love the color

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. We're sorry to hear you're disappointed with your brewer’s coffee temperature. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, EST. We look forward to your call. KeurigCare

  • Rated 3 out of 5 stars

    Mixed review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are on our second one in the last month. The first lasted less than a week before the LED screen died. The new one has only been running since Christmas so we'll see. When its working it gets a thumbs up but its reliability is questionable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    good keurig, not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its replacing a 5 yearold work horse that finally gave out on me, and I figured after opening it up and seeing all the parts needed for replacement that I needed to buy a new instead and save the hassle. This was the model that replaced it, and so far its by and large and okay machine not great, but does the job. It has a prettier look but doesn't heat the water as well or as fast, and also has a much slower brewing cycle. Oh and its much louder than the B70 platinum plus I had.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Oh no, we're sorry to hear your coffee temp isn't up to par! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your earliest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, EST and can be reached at 866-901-2739. We look forward to your call KeurigCare

  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    It's good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced our keurig that we had for several years. It had some issues. This new one is good, I like the color. That is the best thing I like about it. I wish the Newman k-cups were available. We loved their coffee. It changed shortly after we got our first keurig, and now it doesn't taste the same. This keurig seems to leave a residue in the bottom of my coffee cup. So because of the taste, and the residue I gave this an average rating not excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Me 2nd Keurig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved my first Keurig and thought it could not get any better then this and then it died on me. So well hey time to get a new one thinking it has to get better right???? Wrong 2.0 is just OK Pros: the digital display and all the programmable features. Cons: very very loud and takes longer to brew then my first one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice design, lacks performance of older models.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This swanky touch screened coffee maker is a beauty, however, it won't recognize some of the k-cups (with it's 2.0 sensor) and it is PAINFULLY slow on heating and dispensing water. I still use it, but I've got to start my morning coffee extra early where I'll have it in time for brunch.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi jake25 and thank you for your review and feedback. We’re sorry to learn about your experience and would like to offer our assistance. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call. KeurigCare

  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Just go with the base model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected and has offered no problem or issues but honestly This model is not worth the extra money. Ultimately the point is you want a cup of coffee quick and the more basic (and cheaper) model does exactly that just as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Expected more from this coffee maker.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slower than my old model and will not work unless it's nearly half filled (will give you a 'add water' message). The cup size is also not consistent. On a positive note, it is quieter than my previous coffee makers and the color is gorgeous.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Just okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product seems to be doing an okay job. Having come from the Cuisinart version this product seems cheaply made. It is very noisy when sucking water and brewing coffee. Hopefully it will last half as long as the Cuisinart one did.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    SURPRISED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised with this machine, as this my second one and the previous was perfect, but this one is more noisy unfortunatelly! And could not make Lavazza espresso as the pump stops due to low power!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Keurig is good, but not good enough

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Keurig because it is pretty easy to use; but I have had 3 Keurigs and they all suffer the same problem. Water blockage and continuous dripping after coffee is done..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Love the color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a red keurig to match my kitchen theme. Had my previous one for many years. The old one is much quicker and simpler to use. New one is just nicer to look at, but older models function much better.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Cheap quality for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it should, which is good coffee. For the premium price I would expect premium material/build. Feels plasticy and makes a loud pumping sound for pumping the water from reservoir container.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, much louder for a longer period of time then our old one. The water tank is not as easy to use without spilling but it can be done with some practice. It all feels cheap - alot of plastic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Had a tassimo machine before and did not like it but this one we love. Downside is it didn't come with a coffee pot and it was another $30.00 I deducted two stars for that.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Kuerig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok.... I like Bro g able to brew a single cup and even use my own coffee but I get more error messages than coffee! I constantly get "brew interrupted " which is VERY annoying!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good coffee maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a Keurig for 4 yrs and thought it was time for a new one.I. chose the 2.0 just for a improvement. It holds more water and the coffee is good but it is a bit loud.

    I would recommend this to a friend