Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 62 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Pro With Tile™ Smart Location. They appreciate its compact size, which helps minimize pocket space. The key finder feature is also well-received, providing a convenient way to keep track of keys. The flashlight and bottle opener are additional features that customers find useful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 62 reviews
  • Pros mentioned:
    Flashlight

    Rated 5 out of 5 stars

    Nice gift idea & super functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great idea for your keys. It takes away the whole glob of jangling keys in your purse or pocket. Very sleek and the flashlight is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Flashlight, Tile feature

    Rated 5 out of 5 stars

    It does what it says and does it well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed a little bulky at first, but that didn't last long. It does take a little work setting it up with the keys and spacers, but not much and not long. after that, it's quite nice. The Tile feature is a nice bonus I use more that I thought I would. The little flashlight is a great touch. You won't signal anyone with it, but it does what it is supposed to do very well. And the best part, no more keys jingling in my pocket or poking me.

    I would recommend this to a friend
  • Pros mentioned:
    Tile feature

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was the same aluminum material as the other key smart but the tile feature makes the plastic housing worth it. Micro USB charges this device make sure you have a longer cable then the one in the box

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Flashlight

    Rated 3 out of 5 stars

    Meh. It's ok. Not bad, but ok.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I just thought this was a cool device to have. In retrospect it's probably not something I needed, BUT I haven't had to use it to find my keys yet. So it may prove invaluable when I have to use it for that. Setup was easy enough, if not clunky. Depending on the number of keys you have it can get tricky. And that's one place where this "keychain" is challenging: getting the keys out of their hidden positions is not always easy. Not all keys are built so that you can dig a fingernail into a spot to swing it out. It has taken me 10-15 seconds sometimes just to get the key out! A little frustrating. The locating feature, as I mentioned, hasn't been used yet, but in practicing with it it works great. The mini flashlight is ok. Turning it on is easy enough; turning it off sometimes varies. I do like that it brings all keys together, making it easier to carry in my pocket along with my wallet. My car "key" is just a key fob, and it attaches easily enough.

    I would recommend this to a friend
  • Pros mentioned:
    Bottle opener, Tile feature

    Rated 5 out of 5 stars

    My favorite gift this year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Key Smart. It fit all my keys and the little bottle opener piece works great. Tested out the Tile feature and it worked all throughout my house. Who would have thought my key chain could be this smart!

    I would recommend this to a friend
  • Pros mentioned:
    Bottle opener, Flashlight

    Rated 4 out of 5 stars

    Two amazing products combined into one

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve previously owned a Tile device as well as a similar keychain organizer but was really excited to find out that they’ve combined both products into one! It creates less bulk for my key since I no longer have 2 gadgets on them and I was surprised to find that the Tile works flawlessly. Not only that, it also rechargeable, has a flashlight, and had a bottle opener. My only complaint it the design of the bottle opener, it’s difficult to fully open any keys on the side that it’s on since the key ring prevents it from swiveling all the way. Despite that one flaw, I still highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Bottle opener, Key organization

    Rated 4 out of 5 stars

    Great product, some features need better execution

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely nice in keeping keys organized, quiet, and tucked away especially for sharper keys. The bottle opener is a nice touch but I wish there was a separate key-hole attached to the KeySmart. You lose the full extension of keys on the bottle opener side as the key-loop stops the full extension. Also, I wish there wasn't so much plastic and more metal on the case. The flash light function is pretty useful for those times you absolutely need light... it becomes useless though if you need light on the side that the light does not shine. An overall great product that I would like to see improvements on in the next model.

    I would recommend this to a friend
  • Pros mentioned:
    Flashlight

    Rated 5 out of 5 stars

    Amazing product, excellent customer service.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My KeySmart Pro arrived in not working condition. After a full charge only the flashlight would work, the Tile button had no effect. I was dissapointed with the product because I was really looking forward to the built in Bluetooth tracking, however I was quite impressed with the other functionality of the product. I put 5 keys on my KeySmart right out of the box and it immediately made my keychain much less cluttered and much more organized. I immediately contacted KeySmart support for troubleshooting with the Tile feature. Bryan emailed me back within a few hours with a full list of options to possibly get the Tile feature to work. I tried everything he suggested but still had no luck. I emailed him back saying that it still wasn't working and he asked for my shipping information and started a return right away. A few days later I picked up my KeySmart and bumped the Tile button by accident and it started ringing. I was then able to pair it to my phone and I now have full use of the Tile feature. I am not sure why it took approximately 5 days for it to start working, but it works great now and I love the product. All in all it was frustrating that it didn't work out of the box, but it works now and KeySmart's customer service is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Flashlight, Key organization

    Rated 5 out of 5 stars

    The Best Key Organizer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Organizes your set of messy keys into an organized one. The mini Flashlight is very useful for searching for things in your car. The inbuilt key tracker is useful for protecting your key bunch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Key holder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup keeps keys organized and easy to find and handle

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Tile away

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handy accesory to find your misplaced item if need be. Battery aeems to last about a month and a half or so which can be a little annoying with the constant charging. All in all. It will help you find the item. Chirp on device is pretty loud to track down that item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice idea but kind of a pain

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great idea and the tile/gps part of it is fantastic. Putting keys on it is a pain in the butt and If you need to take it apart and reposition or add keys it’s just as annoying. The screws holding it together seem to need tightening more often than I’d prefer too. I had purchased it for my mom and she likes it but started having trouble with her cars ignition and the dealership said it was caused by her keys being too heavy so that’s a bummer. Overall, nice product that could use a few tweaks for improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Flashlight

    Rated 5 out of 5 stars

    Keysmart pro you need this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have keys then you need this has a built in flashlight which is useful in the dark and has an awesome tracking system definitely check this out

    I would recommend this to a friend
  • Pros mentioned:
    Flashlight

    Rated 3 out of 5 stars

    Could be improved.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but not all keys fit in. Second, the tile does not connect right away... It can take up to 1 minute to connect. I like the flashlight feature on it. Overall I give it a 3 star.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Genius Marriage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifesaver! We are a smart Key family. Adding time into it is BEYOND genius. The only thing I don't like is that you have to charge this. It seems more valuable to add a battery. So far the battery has lasted a few weeks. So no real complaints yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome tool!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this key organizer! This has saved so much spaceIn my purse. I no longer have to worry about other items in my purse getting scratched up. Only downside is that the key organizer is prone to getting scratched up itself which is pretty ironic giving why I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convience!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Everything is compact, no jingling noises. Kept nice and neat, not an eye sore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom hated that my dads keys were huge. He isn't tech savvy but he loves this. Its definitely worth it. I've read reviews on how hard it is to get your keys lined up on it but my dad (70 years old), did it in under 5 minutes with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Flashlight

    Rated 5 out of 5 stars

    Great to organize your keys

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Just make sure that you tighten the screws sufficiently before use. Mine fell apart in my pocket at first use, which is why I think I did not tighten it enough. The flashlight is convenient for seeing the keyhole of my door at night, and the tile app integration works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Key Organizer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the Key Smart forced me to get rid of keys I did not need. I like its compact size and its much easier to find the right key. Not so hot on the idea that the Key Smart can track your every location.

    I would recommend this to a friend
Sponsored