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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $599.99

Customer reviews

Rating 3.4 out of 5 stars with 8 reviews

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63%
would recommend
to a friend

Customers are saying

Customers often highlight the inadequacy of the supplemental heater, with some noting it fails to produce sufficient heat and is ineffective below 40 degrees Fahrenheit. Several users point out that this limitation was not adequately advertised. The air conditioning function is not discussed in the provided feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great heat pump window unit for South US climates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great all year round in Southern US climates and generally punches above its weight. Super-efficient Heat in the winter, and excellent Cool in the summer. However, it is NOT for heating in Mid or Northern US climates where winter temps approach 40 or below. There are other heat pump window units that can handle colder weather, but not this one. It is relatively quiet and is both app/wi-fi and remote controlled. As long as you know all this going in, you will be happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Heating performance

    Rated 1 out of 5 stars

    This ISN'T A HEATER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wrote this in such away that you think it heats, but if it's 41°F or under outside it specifically says it will not heat on the unit. Why even advertise it as that with the option.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    AC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC is perfect! I am going to get another for a different room. Very quiet and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Great Window Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product; however, when ambient temperature is below 40 degrees, the heater doesn't produce heat.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Window air conditioner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this air conditioner because of the heat option it has, operfect to keep the bedroom cozy ,cool or warm.it is quiet,low noise .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/C and heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the supplemental heat and it works great!

    I would recommend this to a friend
  • Cons mentioned:
    Heating performance

    Rated 1 out of 5 stars

    DON'T BUY THIS FOR THE HEATER!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I wanted another air conditioner I could have bought one less expensive than this! I wanted it for the heater. But it don't work under 41° and I didn't see that in the advertisement. What I found was on the unit itself. Very disappointed. I will be returning if it not to late.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heating performance

    Rated 1 out of 5 stars

    unhappy with product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit will not work on heat if it is below 40 degrees. It needs to be clear that this is an issue. It doesn't say that directly it says won't work on Lo if the temperature outside is below 40.

    No, I would not recommend this to a friend