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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8 reviews

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88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 1 out of 5 stars

    Poor performance ac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item didn't cool don't know if item is just defective or was a return but didn't cool as expected

    No, I would not recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Hello, please send an email to our customer service team at [email protected] with a copy of your receipt and let them know the issues you are experiencing and they will look into this for you.

  • Rated 5 out of 5 stars

    Great air conditioner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient and cools great. Used this while I was going through a remodel. Worked like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying an Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around and this air conditioner had the best rating for the price,I'm sold on Best Buy produçts I'm very satisfied...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy but frustrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows cold real quiet. The bolt package that came with it was wrong. Not one of them fit the trim package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing this air conditioner I purchased from t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the perfect store have everything you need and are always there to help no matter what the situation is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to turn on ac from my phone I'm so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keystone ac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great unit but had to return due to the height of the unit would not fit,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t come with the correct screws!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides NONE of the screws that came with it were the correct ones, this unit works greats! We had to go out to buy them which was a huge inconvenience and annoying! It took a few tries until we got the correct kind. Not sure who boxes this but they did a crappy job!!

    I would recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Hello,

      We are sorry to hear this. Please contact us if you are in need of any replacement parts. We can be reached at 800-849-1112 or [email protected].

      Thank you,
      Keystone Home Comfort

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