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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 206 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers praise the Smart Ear Thermometer for its ease of use, accuracy, and accompanying app. Many users find it quick and simple to operate, while others appreciate its reliability in providing accurate temperature readings. The app integration is also well-received, with users highlighting its functionality and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 206 reviews
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had a high fever but he is not the easiest to get his temp taken with any thermometer but this one only takes a second in the ear rather than 5 seconds with the old one. Plus the APP that this connects with is the best idea ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok thermometer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great app. But, I question the accuracy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it easy to take temperature. Bought 2 one for the adults and the babies..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought second one for kids to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the convenience and history tracking Of this themometer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy - Poor customer support

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I got a lemon or what. Measurements are several degrees lower when compared to other in ear thermometers. I have read through the support pages and watched the support videos on Kinsa's website, neither of which have helped me to resolve the issue. I have reached out to Kinsa support two times with no response, what so ever, from Kinsa. Really like the concept behind this product, just poorly execute (on multiple levels).

    No, I would not recommend this to a friend
    • Brand response from Kinsa Team
      Posted .

      Hey Brian,

      We're so sorry to hear that your thermometer is giving you off readings! We're also sorry to hear that you have already gone through our help guides, and attempted to reach out to our support. If you are able to contact us directly at kinsa.help/ContactUs and we will be able to help you find a solution to this issue right away.

      Look forward to hearing from you!

      Best,
      The Kinsa Customer Happiness Team kinsa_inc

  • Rated 5 out of 5 stars

    Life saver. Get it now

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn’t I get this sooner. Glad I got this and mommy’s this is the best thing ever. No longer do you need to write or remember.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs great to my phone, you can create different profiles and with age to get recommendations on how concerning your fever may be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and works fast. Works with an app and allows for multiple profiles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermometer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of mind thing to have during these times , like the app for tracking the trends in the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermometer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter hates the oral thermometers but doesn’t mind this one! Gives you the reading in seconds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the sale price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure of the accuracy, but it is helpful to track temps and get a general idea.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Doesn't Register Correct Temperatures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not register correct temperatures. consistantly 2-3 degrees below other thermometers even after using Kinsa calibration instructions Several times which was only customer service reply..Easy to use if it was correct !! Would not buy. If I wasn't under stay at home order would definately return it !!!!!

    No, I would not recommend this to a friend
    • Brand response from Kinsa Team
      Posted .

      Hey Ronald, and thanks for your feedback. It sounds like you've already contacted us and we're so sorry for these low readings from your Smart Ear. If you haven't already, please follow the steps from our quick fix guide - but especially the step for cleaning the sensor - to get much better readings right away. But if that doesn't work, we stand behind every thermometer we make and we'll be happy to take care of the return and refund for you so that you don't need to go back to the store. Just let us know at kinsa.help/ContactUs and we'll take care of it. kinsa_inc

  • Rated 5 out of 5 stars

    kinsa thermometer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for a family baby shower gift in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordering online!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my text notification that product was available and ordered it online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checks my temperature.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it checks my temperature and records it on an app on my iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inaccurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The temperature it reads isn’t as accurate compared to Kinsa oral thermometer. However, It would be handy to use on babies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my baby and let me tell you it was a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast reading and love the app too! Definitely recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    digital ear temperature scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used yet; I that this was a digital forehead scanner

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total piece crap. Works one time out of 10.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vast majority of the time, when you hit the power button to turn it on, the display screen illuminates but is blank, and will not take temperature.

    No, I would not recommend this to a friend
    • Brand response from Kinsa Team
      Posted .

      Hi Hopefullynotsick,

      We're so sorry to read that your thermometer is not turning on properly. This is not expected behavior, and we would love the opportunity to help make this right! Would you please reach out to our support team and provide as much detail to them as possible and we promise we will help find an easy solution for you. You can contact our support team by using this link: kinsa.help/ContactUs

      Look forward to hearing from you!

      - The Kinsa Customer Happiness Team kinsa_inc

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