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Customer Ratings & Reviews

Your price for this item is $1,219.99

Customer reviews

Rating 3.6 out of 5 stars with 56 reviews

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  • Performance

    Rating 4.0 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

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66%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 56 reviews
  • Rated 5 out of 5 stars

    great clean look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good look in kitchen and powerful, still trying to figure all the functions but very happy so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jetson’s worthy microwave!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE IT! Super high tech and easy to use, love the flush design and it blends seamlessly with our appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is nice to have everything in one unit. I like the sleek look when mounted.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    “No turntable” is not a feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got it I wondered what new technology they were using to heat food well without a turntable. Turns out, none! They just didn’t add one. Food comes out with hot spots and cold spots, popcorn bags are half popped while also burnt, I have to manually turn the food every 30 seconds, soup boils in tiny spots as it cooks. Additionally, the app requires precise location access to connect to the device, the interface is laggy, and the menu is unintuitive. But hey, I guess it doubles as an air fryer.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We sincerely regret to learn of your concern and the negative experience you encountered. As a manufacturer, we produce a diverse range of models with various features and accessory designs to accommodate the varied requirements of our customers. We apologize if a specific operating characteristic or feature has proven unsatisfactory and for any resulting inconvenience. We greatly appreciate you providing this valuable feedback. KitchenAidBrand

  • Rated 5 out of 5 stars

    Kitchen Aid All-in-one Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even thoughbwe have only had this microwave a short time, we love all the features! We are able to reduce all the extra applicances on the counter because this microwave does it all! Easy to use and looks great in our space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid flush mount over the range microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the toaster option which I’ve used quite frequently for froze. Garlic bread. Still getting used to it all but I love it so far. I am going to try dehydrating sweet potatoes for my dog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it works as good as it looks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better fit above the stove. Looks great and it gives you a lot more room above the stove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful but there was know booklet or guide and I am having to learn by guessing. Does not heat well on microwave and air fryer food was mushy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good for 3 months old

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but this is a second home and it is barely being used. So far it has done what needs to do, but we haven’t tried other features that this can so such as air frying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave, it dose everything and works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend! All show, No go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first microwave that we brought home only worked for about a month. We them exchanged it for the same type, thinking that we got defective one. Turns out that this one doesn't work properly either! We are returning this microwave and just getting a basic a regular one. It looks very pretty from the outside but all the bells and whistles do not whistle at all!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Old lady review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s complicated. No directions. It needs a glass dish on the bottom for microwave function. It’s really hard to clean that bottom. I use air fry papers on the rack to help keep it clean.

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations. KitchenAidBrand

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed the quality of this microwave. It's so much more! The air fryer and reheat settings work really well too! The depth dimension allows this unit to install flush with my overhead cabinets and gave my kitchen a more modern aesthetic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Late Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and microwave function. I haven't tried the air fryer or toaster oven yet. Although we bought this mid-may, it wasn't delivered and installed until June 8th. And not by Geek Squad. Hmmm, wonder what's going on at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best works great, couldnt ask for any thing better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is absolutely wonderful, it is a very good investment, thankyou Kitchen Aid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! We had a plain microwave and other appliances now we just need one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has more setting than I will ever use. Great Microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our New Microwave Convection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new kitchen appliance. The airfry setting with that big basket is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces about 4 additional appliances in my kitchen. There is a learning curve but well worth the time.

    I would recommend this to a friend
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