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Customer Ratings & Reviews

Your price for this item is $450.00
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 389 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the size, sleek design, and powerful fan of this over-the-range microwave. Many appreciate its ease of use, bright light, and space-saving profile, while some found the price to be high and experienced issues with the keypad's lettering wearing off. The sensor cooking feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 389 reviews
  • Rated 4 out of 5 stars

    Great microwave, unsure about the fans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is great, works really well, set up was easy. Fans are not super great though. Even though these are pretty powerful fans, I noticed while boiling some water it didn’t seem to be drawing any of the steam in, at all. Not sure if that’s a placement issue or what but even on high setting the steam just went straight up and around the microwave.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just want my order.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting since January 13th for this item when I ordered a full kitchen of Kitchenaid appliances, so I can't write a review about it. The delivery date kept getting pushed out. I finally went to the store on the day it was supposed to be ready and it wasn't. The store employees had me do a return and reorder on March 11th. Said the order was stuck in some weird loop. It's supposed to be ready for pick up tomorrow. I'm crossing my fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave from KitchenAid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic microwave from KitchenAid. The low profile feature helps save room over the range. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Perfect size, uneven heating

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, gives so much more space beneath. But this might be the worst cooking performance I’ve ever experienced from a microwave. In fact I just docked another star from this review because it is failing at it’s primary function. I get boiling hot food and chilled food on the same plate. I try and arrange food to avoid the center of the oven but it’s just very poor to mediocre. This thing is the trophy wife of microwaves. Looks great, can’t cook.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello NickPositions, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Reheating is easy to use and has a sensor the ensure items don’t dry out. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for over a gas range. Gives you more space to cook on back burners.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice sleek look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the look of my new microwave. Its just a right a size for our microwaving needs, without having a giant box to look at!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy mayor appliances only with Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so very happy with our knew microwave and have so much space now on my counters…. Don’t go to Home Depot when it comes to Mayor Appliances! I learned my lesson, and it wasn’t a good one. BEST BUY is where I bought my knew Screen Tv and Ring Camera with Video. Going only to Best Buy… Thank you all for such great service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful microwave. It gives more space above our cook top and the lights and fan are great. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NUKER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it .........................................................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    OMG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think it would be possible to get a microwave range for underneath my cabinets. This low profile works perfect!!

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works like it's supposed to. Glad we googled the installation directions because the directions were confusing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave but not whisper quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty happy with this microwave. Looks great, like the extra room over the range. Functions are intuitive and seem to work well. I'm not sure how KitchenAid determines what is 'Whisper Quiet' - but this microwave is not. Was hoping for a much quieter fan. No worse than my previous microwave, but not noticeably better.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, runs quietly, great lighting for range underneath. Four fan speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Fan power

    Rated 5 out of 5 stars

    Nice Microwave!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at a price open box to replace counter top microwave. Nice space saver and the exhaust fans are stand out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Will get a true test when we are able to host a dinner party again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful microwave. It is very streamlined and is much more attractive than the bulky over the range microwaves of the past. The hidden control panel is a nice feature. Heats up water very quickly and the fan is quite strong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Labels Wipe Off

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars for performance. The reason for 3 starts is because the labels on the outside of the microwave started rubbing off less then a year after we bought it. I tried to call Best Buy but apparently they are taking calls right now due to covid. Not sure how one relates to the other.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love KitchenAid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful addition to the KitchenAid range we just purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    leaves finger prints very visably. ringer to soft.

    I would recommend this to a friend