Customer Ratings & Reviews
- Model:
- KMLS311HBS
- SKU:
- 6239570
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the size, sleek design, and powerful fan of this over-the-range microwave. Many appreciate its ease of use, bright light, and space-saving profile, while some found the price to be high and experienced issues with the keypad's lettering wearing off. The sensor cooking feature also received positive feedback.
This summary was generated by AI based on customer reviews.
Very Happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a low profile microwave, almost went with the Whirlpool model because it was a lot cheaper. After reading reviews for both we went with the KitchenAid. So far we are very happy with the look and quality of this unit. Installation was easy, it looks nice and easy to use. The self venting works well and the light is nice and bright. Would recommend.
I would recommend this to a friend- Pros mentioned:Size
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So nice, fits perfectly over my KitchenAid oven,looking for more KitchenAid appliances
I would recommend this to a friend - Pros mentioned:Design
Kitchenaid over the range microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sleek product, a nice touch on an over the range microwave.
I would recommend this to a friend Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space saving micro, perfect over the stove. Installation was excellent as were the personnel!
I would recommend this to a friend- Pros mentioned:Design
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got the product. It’s very sleek and looks great above our stove
I would recommend this to a friend Beautiful microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful microwave. It is very streamlined and is much more attractive than the bulky over the range microwaves of the past. The hidden control panel is a nice feature. Heats up water very quickly and the fan is quite strong.
I would recommend this to a friendKitchen aid microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great microwave. I really like the slim profile!
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this microwave for 1 week now. You can barely even hear it when it's on which is great since our kitchen, dining room, and living room are all open with one another. The LED lighting underneath is FANTASTIC! Replaced our older over the range (bulky) microwave with this one and am really excited by all of the space I have now for my big pots!!
I would recommend this to a friendLove the low profile microwave!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that there is more space between the stove top and the microwave when cooking!
I would recommend this to a friendWell made microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this new microwave! It was designed well and has lots of space.
I would recommend this to a friend- Pros mentioned:Design
Very stylish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Love that microwave looks like range good. Wish it were 1200 watts but works well.
I would recommend this to a friend - Pros mentioned:Fan power
High quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality, nice sleek look and fan works great!
I would recommend this to a friend NUKER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it .........................................................
No, I would not recommend this to a friend- Pros mentioned:Fan power
Worst customer service experience, ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave looks great. Exhaust fan works great. Sure, the exhaust is a little loud, but you are moving a lot of air, so that's to be expected. However, the cooking cycle itself is excessively loud, like the magnatron is failing. After 32 days of owning this noisy bugger, I decided I need to set up a service appointment. Nope. I don't have a service plan. I was given an opportunity to replace it, but that means uninstalling it, and then driving almost 4 hours from central Maryland to darn near New York City. Best Buy refused to ship me out a new one. Horrible customer service, and for such an expensive microwave. I am really disappointed (almost heartbroken) about the way Best Buy has handled this, and I will never set foot in a Best Buy, or use the website for anything, ever again. Hopefully, Kitchenaid will give me better customer service, as that was their last suggestion (to go back to the manufacturer)
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello DaveB, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
- Pros mentioned:Design
Best microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave is very small and is very beautiful. I love it.
I would recommend this to a friend - Pros mentioned:Design
Great looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and heats up food with lots of features
I would recommend this to a friend - Pros mentioned:Ease of use
Kitchen aid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to install on my own and works great!
I would recommend this to a friend No audible sounds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works fine except the sounds are not audible and volume control won’t increase volume. Factory tech said that the new low profile machines have extremely small speakers. Younger people could hear some low sounds but we are over 60 and can not hear the sounds at all. Very disappointing.
I would recommend this to a friend- Pros mentioned:Size
Kitchenaid microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice modern looking microwave Nice and slim size
I would recommend this to a friend - Pros mentioned:Size
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, can use for everyday use. Would highly recommend
I would recommend this to a friend