Customer Ratings & Reviews
- Model:
- KMLS311HBS
- |
- SKU:
- 6239570
Customer reviews
Rating 4.5 out of 5 stars with 389 reviews
(389 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the size, sleek design, and powerful fan of this over-the-range microwave. Many appreciate its ease of use, bright light, and space-saving profile, while some found the price to be high and experienced issues with the keypad's lettering wearing off. The sensor cooking feature also received positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek style and works great and cleans up easily. Would buy again.
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Kitchenaid over the range microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sleek product, a nice touch on an over the range microwave.
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Very Happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a low profile microwave, almost went with the Whirlpool model because it was a lot cheaper. After reading reviews for both we went with the KitchenAid. So far we are very happy with the look and quality of this unit. Installation was easy, it looks nice and easy to use. The self venting works well and the light is nice and bright. Would recommend.
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Kitchen aid microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great microwave. I really like the slim profile!
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Nice sleek microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This KitchenAid microwave gave my small kitchen a sleek edgy look!
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got the product. It’s very sleek and looks great above our stove
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So nice, fits perfectly over my KitchenAid oven,looking for more KitchenAid appliances
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good great best performance good looking best on the market
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space saving micro, perfect over the stove. Installation was excellent as were the personnel!
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this microwave for 1 week now. You can barely even hear it when it's on which is great since our kitchen, dining room, and living room are all open with one another. The LED lighting underneath is FANTASTIC! Replaced our older over the range (bulky) microwave with this one and am really excited by all of the space I have now for my big pots!!
I would recommend this to a friend- Pros mentioned:Fan power
Rated 5 out of 5 stars
High quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality, nice sleek look and fan works great!
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Well made microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this new microwave! It was designed well and has lots of space.
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love the low profile microwave!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that there is more space between the stove top and the microwave when cooking!
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Very stylish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Love that microwave looks like range good. Wish it were 1200 watts but works well.
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friend - Pros mentioned:Fan power
Rated 1 out of 5 stars
Worst customer service experience, ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave looks great. Exhaust fan works great. Sure, the exhaust is a little loud, but you are moving a lot of air, so that's to be expected. However, the cooking cycle itself is excessively loud, like the magnatron is failing. After 32 days of owning this noisy bugger, I decided I need to set up a service appointment. Nope. I don't have a service plan. I was given an opportunity to replace it, but that means uninstalling it, and then driving almost 4 hours from central Maryland to darn near New York City. Best Buy refused to ship me out a new one. Horrible customer service, and for such an expensive microwave. I am really disappointed (almost heartbroken) about the way Best Buy has handled this, and I will never set foot in a Best Buy, or use the website for anything, ever again. Hopefully, Kitchenaid will give me better customer service, as that was their last suggestion (to go back to the manufacturer)
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello DaveB, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
- Pros mentioned:Design
Rated 5 out of 5 stars
Best microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave is very small and is very beautiful. I love it.
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Kitchen aid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to install on my own and works great!
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Beware only 30 days warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 yrs paint on the inside is flaking off and rusting. Then loud noise when turning off and not heating up. Contacted Whirlpool several times on their customer service email- no response. Finally able to contact whirlpool on instagram and was told that the paint is ONLY guaranteed for 30 days. Absolutely too high priced for something that last a short time!!!
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Design
Rated 5 out of 5 stars
Great looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and heats up food with lots of features
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
No audible sounds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works fine except the sounds are not audible and volume control won’t increase volume. Factory tech said that the new low profile machines have extremely small speakers. Younger people could hear some low sounds but we are over 60 and can not hear the sounds at all. Very disappointing.
This review is from KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friend















