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Customer Ratings & Reviews

Your price for this item is $450.00
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 389 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the size, sleek design, and powerful fan of this over-the-range microwave. Many appreciate its ease of use, bright light, and space-saving profile, while some found the price to be high and experienced issues with the keypad's lettering wearing off. The sensor cooking feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 389 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek style and works great and cleans up easily. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchenaid over the range microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek product, a nice touch on an over the range microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a low profile microwave, almost went with the Whirlpool model because it was a lot cheaper. After reading reviews for both we went with the KitchenAid. So far we are very happy with the look and quality of this unit. Installation was easy, it looks nice and easy to use. The self venting works well and the light is nice and bright. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great microwave. I really like the slim profile!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice sleek microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This KitchenAid microwave gave my small kitchen a sleek edgy look!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the product. It’s very sleek and looks great above our stove

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice, fits perfectly over my KitchenAid oven,looking for more KitchenAid appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good great best performance good looking best on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space saving micro, perfect over the stove. Installation was excellent as were the personnel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this microwave for 1 week now. You can barely even hear it when it's on which is great since our kitchen, dining room, and living room are all open with one another. The LED lighting underneath is FANTASTIC! Replaced our older over the range (bulky) microwave with this one and am really excited by all of the space I have now for my big pots!!

    I would recommend this to a friend
  • Pros mentioned:
    Fan power

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, nice sleek look and fan works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new microwave! It was designed well and has lots of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the low profile microwave!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is more space between the stove top and the microwave when cooking!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Love that microwave looks like range good. Wish it were 1200 watts but works well.

    I would recommend this to a friend
  • Pros mentioned:
    Fan power

    Rated 1 out of 5 stars

    Worst customer service experience, ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave looks great. Exhaust fan works great. Sure, the exhaust is a little loud, but you are moving a lot of air, so that's to be expected. However, the cooking cycle itself is excessively loud, like the magnatron is failing. After 32 days of owning this noisy bugger, I decided I need to set up a service appointment. Nope. I don't have a service plan. I was given an opportunity to replace it, but that means uninstalling it, and then driving almost 4 hours from central Maryland to darn near New York City. Best Buy refused to ship me out a new one. Horrible customer service, and for such an expensive microwave. I am really disappointed (almost heartbroken) about the way Best Buy has handled this, and I will never set foot in a Best Buy, or use the website for anything, ever again. Hopefully, Kitchenaid will give me better customer service, as that was their last suggestion (to go back to the manufacturer)

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello DaveB, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave is very small and is very beautiful. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Kitchen aid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install on my own and works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware only 30 days warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 yrs paint on the inside is flaking off and rusting. Then loud noise when turning off and not heating up. Contacted Whirlpool several times on their customer service email- no response. Finally able to contact whirlpool on instagram and was told that the paint is ONLY guaranteed for 30 days. Absolutely too high priced for something that last a short time!!!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and heats up food with lots of features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No audible sounds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works fine except the sounds are not audible and volume control won’t increase volume. Factory tech said that the new low profile machines have extremely small speakers. Younger people could hear some low sounds but we are over 60 and can not hear the sounds at all. Very disappointing.

    I would recommend this to a friend