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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 389 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the size, sleek design, and powerful fan of this over-the-range microwave. Many appreciate its ease of use, bright light, and space-saving profile, while some found the price to be high and experienced issues with the keypad's lettering wearing off. The sensor cooking feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 389 reviews
  • Rated 5 out of 5 stars

    My micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Love the diferente r option for plates popcorns etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is smaller than my other! I like it better! Great bells and whistles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new microwave love the 30 second heat fixture lights and fan are also great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. It sits on top of my stove and it works great. Glad to have bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro is good quality. Would really love to set timer without opening door though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect micro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect fit microwave for above our range. Looks great and like functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    micro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product good deal love my new microwave for many years of pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Solidly built. Easy install. Wife love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expected Much Better From Kitchen Aid and Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took us two of these ranges (with two installations) to get one that was even close to satisfactory and we still don't know if the oven reaches the right temperature. Best Buy's M.O. is to replace an item as the first way to resolve a problem rather than trying to fix the appliance once installed. It is very frustrating and scary to require multiple sets of people into our home during Covid. Despite PR to the contrary, some employees (who are subcontractors) have to be reminded to wear masks. The jury is still out on this stove, which is only weeks old. We have had to calibrate +25-30 degrees to have the internal temperature reach what the display is reading. The storage drawer below the oven is incredibly flimsy.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey MplsBoy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 5 out of 5 stars

    Stylish and contemporary

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my kitchen and this Combo looks so stylish. Love the lighting,fan, and actual microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need help in how to obtain sound on this appliance when it Ends it’s cooking cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Outstanding! Love it love it love it I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great style

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no need fir a bulky over range microwave. So far so good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kitchenaid's Customer Service is awful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave April, 2020. It worked great and we loved it. However, in November, 2020 the lighting element went out. We contacted Kitchenaid right away. A repairman wasn't sent out until December, and even though Kitchenaid was aware of the issue and identified the part, the repairman came without it. It's now March, 2021. The microwave has not been repaired and dealing with Kitchenaid and the repair company they chose has been awful. We purchased all new Kitchenaid and Whirlpool appliances for our kitchen, but dealing with Kitchenaid over this small issue for the past four months has made us regret our purchases.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello jcwolfe526, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Kitchen Aid Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave that matches our other black stainless steel appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted to get rid of the vent and replace it with this microwave, opening up more counter space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific microwave, looks good, works great. Definitely has bells and whistles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features of this microwave and the space saver option is perfect for our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave when space is at a premium.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice features. It was hard to believe what a difference a quality microwave makes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice microwave! Would buy it again! Great purchase!

    I would recommend this to a friend