Customers are impressed with the 1.4 Cu. Ft. Built-In Microwave's convection oven feature, praising its even heating and ability to cook frozen foods crisply. The microwave's ease of use and power are also frequently highlighted as positive aspects. However, some customers find the price to be a significant drawback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
Cons mentioned:
Price
Rated 1 out of 5 stars
KitchenAid Product Knowledge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not yet installed the Microwave. This review is evaluating KitchenAid personnel Product Knowledge.
I spoke with no less then 3 KA representatives and each told me the unit contains a spacer kit. The kit would accommodate the opening of my previous KA microwave. It will not. SO in addition to spending $2,600 I also have to special order a $175 spacer. I did not have access to a manual when I order the oven but the one provided clearly states that a special spacer would be required. Evidently the product experts at KA were not trained to review the installation portion of the manual. I now know more than the product experts at KA..PS: Expect to be on hold for a life time.
I would recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 5 out of 5 stars
Microwave
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thank you KitchenAid for years of service, style and dependability !!
I would recommend this to a friend
Rated 1 out of 5 stars
KitchenAid Convection Microwave disappointment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Only got 2.5 years before it failed and I have to replace it. My home warranty service couldn't fix it. It's also not very intuitive on how to use it. For the price and reputation, you'd expect more longevity and a better user manual.
No, I would not recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Thank you for sharing your experience with us, TripleJ. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://bit.ly/3n5FsuD or Twitter @KitchenAidCare. We look forward to speaking with you.