Customer Ratings & Reviews
- Model:
- KMBS104ESS
- SKU:
- 7702039
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the sleek design and ease of use of the 1.4 Cu. Ft. Built-In Microwave, along with its appealing appearance and effective heating capabilities. The quiet operation, ample size, and strong performance are also appreciated. However, some customers find the price to be a drawback and have concerns about the downward-opening door, as well as the absence of a timer function.
This summary was generated by AI based on customer reviews.
Great Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Microwave I always like this brand. Will always come back to Bestbuys
No, I would not recommend this to a friendsatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Competitive price, great service, on time delivery. Very satisfied
I would recommend this to a friendappliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.happy with the appliance, would recommend Best Buy to friends
I would recommend this to a friendGE, not GE capital
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what a fantastic microwave. Things cook evenly. Love it!
I would recommend this to a friendNice oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave , was really hard to get during Covid.
I would recommend this to a friendWorks great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work just as expected, made with quality, very durable.
I would recommend this to a friend- Pros mentioned:Appearance
Great product so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Works as expected. The installation team was very professional.
I would recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this product but i don't use it because the size..
I would recommend this to a friendVery quiet yet powerful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great microwave oven. It's quiet yet powerful.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use control panel, large interior - would buy again!
I would recommend this to a friendLooks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome kitchen upgrade. Love the turn knob to set time
I would recommend this to a friendMatched my other appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This complimented our double oven and other appliances
I would recommend this to a friendFancy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a super fancy microwave, it works perfectly.
I would recommend this to a friendLow power and not very quiet
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely had high holes for this microwave. But even at max power this is quite underpowered. As an example in my old Panasonic countrrtop microwave rehearing a cup of coffee took 20 seconds. In tbis it takes at lest 60 seconds. Also this not any quieter than my Panasonic countertop model at all. If anything its louder.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Satya, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Looks very nice in our kitchen.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slower to heat up than our previous oven, that was still working great after 16years. Feel like it takes longer to cook the food to the same point as well.
I would recommend this to a friendFactory flaw in the finish. Being replaced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave had two bulges in the front panel. Best Buy is sending out a replacement but it will be 6 weeks.
I would recommend this to a friend- Cons mentioned:Price
Looks good but expensive.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty, but slow to heat. Works ok no problems so far. Overpriced.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern with the pricing. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn’t what I expected my $300 microwave works better
No, I would not recommend this to a friend- Pros mentioned:Appearance
Junk microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and installed, never worked, looks nice but cant use it. Geek squad is unable to service it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Bluetooth. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Went out in less than a year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be replaced. The whole panel went out and the display couldn’t engage. While it looks good getting the issue resolved was a nightmare three weeks worth.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Zamokids, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.