Customer Ratings & Reviews
- Model:
- KMBS104ESS
- SKU:
- 7702039
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the sleek design, ease of use, and appealing appearance of the 1.4 Cu. Ft. Built-In Microwave. Many find the heating to be accurate, the noise level to be low, and the interior size to be ample, while also noting its powerful performance and easy installation. However, some customers feel the microwave is expensive and have concerns about the downward-opening door and the absence of a timer function.
This summary was generated by AI based on customer reviews.
GE, not GE capital
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what a fantastic microwave. Things cook evenly. Love it!
I would recommend this to a friendNice oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave , was really hard to get during Covid.
I would recommend this to a friendWorks great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work just as expected, made with quality, very durable.
I would recommend this to a friend- Pros mentioned:Appearance
Great product so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Works as expected. The installation team was very professional.
I would recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this product but i don't use it because the size..
I would recommend this to a friendVery quiet yet powerful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great microwave oven. It's quiet yet powerful.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use control panel, large interior - would buy again!
I would recommend this to a friendLooks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome kitchen upgrade. Love the turn knob to set time
I would recommend this to a friendMatched my other appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This complimented our double oven and other appliances
I would recommend this to a friendLow power and not very quiet
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely had high holes for this microwave. But even at max power this is quite underpowered. As an example in my old Panasonic countrrtop microwave rehearing a cup of coffee took 20 seconds. In tbis it takes at lest 60 seconds. Also this not any quieter than my Panasonic countertop model at all. If anything its louder.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Satya, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Fancy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a super fancy microwave, it works perfectly.
I would recommend this to a friend- Cons mentioned:Price
Looks good but expensive.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty, but slow to heat. Works ok no problems so far. Overpriced.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern with the pricing. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Looks very nice in our kitchen.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slower to heat up than our previous oven, that was still working great after 16years. Feel like it takes longer to cook the food to the same point as well.
I would recommend this to a friendFactory flaw in the finish. Being replaced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave had two bulges in the front panel. Best Buy is sending out a replacement but it will be 6 weeks.
I would recommend this to a friendMicro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn’t what I expected my $300 microwave works better
No, I would not recommend this to a friend- Pros mentioned:Appearance
Junk microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and installed, never worked, looks nice but cant use it. Geek squad is unable to service it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Bluetooth. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Went out in less than a year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be replaced. The whole panel went out and the display couldn’t engage. While it looks good getting the issue resolved was a nightmare three weeks worth.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Zamokids, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Disappointed in quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted one year and three weeks from purchase and less than a year from install! Purchased to match all my other kitchen did appliances. Used very lightly for simple reheating coffee and food. Very disappointing!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Cons mentioned:Timer
Completely Functional, But
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave functions fine, no better or worse. Generally looks good. But, what bothers me and therefore makes me not want to recommend this is. 1. There is no freaking timer on this. There is a timer for cooking, but if you want a timer for general use in the kitchen it is not available on this microwave. The product description isn't clear because it says it comes with a timer, but this is only for cooking. 2. The kitchenmaid logo on the front of the microwave is large and obnoxious. Gaudy. My micro is placed above my coffee maker so maybe it's noticeable because the logo is a little below eye level. If you don't need a timer and the gaudy logo doesn't bother you, this functions fine.
No, I would not recommend this to a friend Maybe too complicated, but very good quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matches the rest of our kitchen and seems very well built, as KitchenAid always is. But, look closely, this microwave has no keypad at all. Everyone knows how to run a microwave. Not this one. I think they went overboard with the pre-programming. Maybe I'll feel differently after using it a while.
I would recommend this to a friend